H&R Block reviews

3.8

72% would recommend to a friend

(7,089 total reviews)

Curtis Campbell

73% approve of CEO

60% positive business outlook

H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,089 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

7K reviews
4.0
May 20, 2008
Recommend
CEO approval
Business Outlook

Pros

Good compensation, good people, flexible work environment, exposure to an IT environment that is complex and multi-faceted, good benefits, good time off policy, ability to move around within the company to advance your career, it's fun to be in downtown KCMO, it's an environment that is always changing, so the job doesn't ever get dull.

Cons

Some of the people managers lack people management skills; it's busiest around the Christmas season, which makes it hard to take extra time off at that time of year; there are reorganization changes almost every year that may or may not affect you; Block doesn't invest in projects that have a ROI of over a year. This prevents some necessary projects from being completed; it's a large company and there are definitely office politics in play.

3.0
Sep 7, 2025

Tough environment

Recommend
CEO approval
Business Outlook

Pros

Paid well for seasonal work, and I ended up loving my teams of tax pros and my coworkers.

Cons

The way the company tied bonuses to work for tax pros created a bad environment and encouraged competition rather than cooperation between tax pros, so building a trusting and bonded team was challenging. That, and constant difficult conversations with upset clients who were expecting a different tax outcome was exhausting, and there was little to no support or training from upper management on handling those conversations. Not to mention the impact that COVID had on the 2020 tax year - the job was tough.

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H&R Block Response
9mo
We appreciate your review. We're pleased to hear you enjoyed working with your teams and appreciated the seasonal compensation. We understand your concerns about bonus structures and support, and we’ll continue working to improve training and foster stronger collaboration across teams.
1.0
May 26, 2025

Beware

Recommend
CEO approval
Business Outlook

Pros

Other employees are nice... However, managament will play employees against you... destroying any respect between the employees and team leaders.. thus, why they go through so many in 3 months..

Cons

This position is all about kissing up to the management in Utah. They care nothing about the people or the clients. They go through several Team Leaders every season. Over the past 5 years they have yet to find anyone that is willing to stay for this position. Manager will belittle you and expect you to do the same to the other employees. Management is the worst Ive ever seen. You are promised much in the beginning yet are never able to receive those benefits as they let each person go just before being able to achieve the benefit. Therefore, the top management in Utah receives the bonuses not the Team Leaders that worked so hard for them.

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H&R Block Response
1y
Thank you for taking the time to share your experience. We're sorry to hear that your time in the Team Leader role was difficult. While we're glad you found your coworkers supportive, it's clear that your experience with management and communication did not meet expectations. We take concerns like these seriously and are committed to fostering a respectful and supportive work environment for all employees.
Viewing 172 - 174 of 7,089 Reviews

Glassdoor has 8,657 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.