Is H&R Block a good company to work for?

H&R Block has an overall rating of 3.8 out of 5, based on over 8,697 reviews left anonymously by employees. This rating has been stable over the past 12 months. 73% of employees would recommend working at H&R Block to a friend and 62% have a positive outlook for the business. The best reviews about H&R Block have been left by employees working as Secretary , Project Manager and TAx Researcher .

Does H&R Block pay their employees well?

According to anonymously submitted Glassdoor reviews, H&R Block employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at H&R Block. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at H&R Block?

73% of H&R Block employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated H&R Block 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at H&R Block?

Tax Associate (683) , Tax Professional (442) , Tax Preparer (377) , Receptionist (275) , Seasonal Tax Preparer (234) , Tax Specialist (204) , CSP - Client Service Professional (202) , Front Desk Receptionist (200) , Associate Team Leader (167) , Customer Service Representative (152) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (136) , Tax Consultant (124) , Office Manager (122) , Tax Advisor (91)

What are the pros of working at H&R Block according to real employee reviews?

"The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 458 reviews)); "I don't know how they do it but working at H&R Block is genuinely enjoyable and I've met so many great people there." ((in 448 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 422 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 216 reviews)); "Great coworkers and corporate kept you very in the know" ((in 191 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"only that the Pay is low and client tax fees are too high even for simple taxes" ((in 856 reviews)); "No benefits and the program they use isn’t easy to learn" ((in 260 reviews)); "Poor management and severely understaffed" ((in 246 reviews)); "salary is low; job is not stable" ((in 134 reviews)); "No support from upper management or corporate headquarters, they will withhold office supplies like paper in order to save a buck." ((in 82 reviews))

What are employees saying about H&R Block layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about H&R Block layoffs and their outlook for job security at H&R Block in 2026.

What are the top reviewed H&R Block locations?

Kansas City , New York , San Diego , Chicago , Houston , Los Angeles , Dallas , Atlanta , Denver , Philadelphia , Phoenix , Orlando , Brooklyn , Las Vegas , Miami , Boston , Austin , Tampa , Saint Louis , Charlotte , Portland , San Francisco , Seattle , Washington , Jacksonville , Raleigh , San Antonio , Colorado Springs , Pittsburgh , Sacramento

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H&R Block

H&R Block reviews about "training"

62% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Work/Life balance

3.8

Culture & values

3.6

Senior management

3.5

Career opportunities

3.0

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Feb 22, 2020

Fprmer H&R Block employee

Tax preparer

Recommend

CEO approval

Business Outlook

Pros

Large firm with up to date tax programs and training

Cons

Low pay rates for experienced tax preparers

2.0

Mar 5, 2020

Totally Disorganized

Tax professional

Recommend

CEO approval

Business Outlook

Pros

I enjoy working with clients and enjoy helping them get their tax returns (accurately) completed. The company has a tremendous database of tax information, regularly updated, and lots and lots of instruction available for employees. If you don't have a college degree, it's a way to earn minimum wage without gutting chickens all day.

Cons

Hiring person misrepresented the (required) training course and misrepresented the responsibilities of the role. Hiring manager also represented that the first tax season would be at Minimum Wage, because it's the equivalent of a "paid internship" (more on that later). When I first met my immediate manager (after completing the lengthy training course), they told me that I was "expected" to market the company. The marketing would of course be unpaid - and I get nothing for inviting my friends and family to use the company's service. Worse, they would then be clients of the company, and if I were to leave, I wouldn't be able to bring them wherever else I go. My manager is thoroughly overwhelmed by the role, so I have had zero (repeat - *ZERO*) feedback or mentoring. So much for the previously-mentioned "paid internship". Learning the company's (proprietary) tax prep software is all on my own time. They don't pay for the time it takes to learn it. I've been "asked" to come into company offices - and then told "oh, we don't pay for this". And worst of all (so far, anyway) is that we are expected to be the custodians in the office. Yes, take out the trash, run the vacuum, clean the toilet. Ultimately, it's minimum wage - even for people who've worked there for years and years. There are far better places to work, and most other employers pay for your time while you're taking required trainings.

3.0

Feb 28, 2020

Good company

Tax associate

Recommend

CEO approval

Business Outlook

Pros

Flexible work hours. Multiple locations.

Cons

Training is lacking for new employees.

2.0

Feb 15, 2020

Worst organization I’ve been a part of

Associate team leader

Recommend

CEO approval

Business Outlook

Pros

Pay is good Bonus incentives

Cons

Lack of communication Terrible hours Lack of access to adequate training

4.0

Mar 7, 2020

Enjoyable, could be improved

Receptionist

Recommend

CEO approval

Business Outlook

Pros

Great environment, helpful coworkers, relatively easy work

Cons

Disorganized scheduling, lack of training

5.0

Mar 8, 2020

Great job

Team leader

Recommend

CEO approval

Business Outlook

Pros

Great training and flexibility to work

Cons

Pay not enough. Nothing else

5.0

Mar 2, 2020

Felt Included & Valued from Day 1

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Provide tremendous amounts of training and opportunities to learn! They make sure every single associate knows they are valued and work hard to build a great sense of belonging. Amazing amount of transparency behind decisions and results.

Cons

The nature of the work can make certain times of year far busier than others.

1.0

Apr 14, 2020

Commissioned Job

Tax associate

Recommend

CEO approval

Business Outlook

Pros

free tax training free coffee commission / profit sharing scheme

Cons

no benefits low wage no loyalty to employees (you will be fired every year so they dont have to pay for your mandatory training next year)

Viewing 166 - 168 of 1,032 Reviews

Jobs at H&R Block

Quality Assurance Analyst, Seasonal

Quality Assurance Analyst, Seasonal

seasonal, Workforce Specialist

Seasonal, Lead Customer Service

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Fprmer H&R Block employee

Totally Disorganized

Good company

Worst organization I’ve been a part of

Enjoyable, could be improved

Great job

Felt Included & Valued from Day 1

Commissioned Job

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