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      HGS

      Engaged Employer

      HGS reviews

      3.3

      54% would recommend to a friend

      (5,011 total reviews)
      avatar

      Venkatesh Korla

      71% approve of CEO

      51% positive business outlook

      Ratings by demographic groups

      HGS has an employee rating of 3.3 out of 5 stars, based on 5,011 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      5K reviews
      3.0
      Nov 4, 2022

      Start good get bad after a year

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      when you just start it nice cause they allow you to shift bid and build your sheldule

      Cons

      it all fun until they force you to be an Hybrid agent and downgrade job perk you had to make you work multiple job at the same time for the same pay

      avatar
      HGS Response
      3y
      Thank you for writing a review. The things you've described here are concerning to us and we want to take this opportunity to learn more. If you'd be comfortable with it, we encourage you to connect with us at talk2us@teamhgs.com.
      1.0
      Nov 3, 2022

      Human Resources Department don't know how to accomodate @ Home Agents

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have none and there wasn't anything positive

      Cons

      This needs to be followed when you are hiring Work from Home Agents within your company. What You Need To Know About Deducting Work-From-Home Expenses From Your Taxes Still working from home? Things to remember when filing your taxes As well I a person that has a disability and through this process it hasn't officially recognized and/or respected on a whole. From the recruitment level to the testing level and now to get situated and settled. This is why I wanted to talk to someone from your Diversity Department if they have handled people with my disability which is Asperger's Syndrome with the consent fighting and vouching to get stuff

      avatar
      HGS Response
      3y
      Thank you for writing a review. The things you've described here are concerning to us and we want to take this opportunity to learn more. If you'd be comfortable with it, we encourage you to connect with us at talk2us@teamhgs.com.
      1.0
      Feb 28, 2022

      steer clear

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      none. This company is a disaster

      Cons

      you have to use your own equipment, so any wear or tear is your cost minimum wage could be ramped down at any moment contant half truths about contracts etc pay deductions from a wage that is already the bare minimum

      avatar
      HGS Response
      4y
      Thank you for taking the time to offer your feedback. We are focused on offering the very best support to our employees. We take your feedback very seriously and are working on ways to improve the HGS experience for all of our employees. We would like to continue this conversation with you to help us improve, and for this reason, your feedback is extremely important. Please connect with us at talk2us@teamhgs.com to further our conversation.
      Viewing 535 - 537 of 5,011 Reviews
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      ReviewsHGS reviews

      Glassdoor has 5,272 HGS reviews submitted anonymously by HGS employees. Read employee reviews and ratings on Glassdoor to decide if HGS is right for you.