Is HGS a good company to work for as a Operations Manager?

Operations Manager professionals working at HGS have rated their employer with 2.6 out of 5 stars in 19 Glassdoor reviews. This is a lower than average score with the overall rating of HGS employees being 3.3 out of 5 stars. Search open Operations Manager Jobs at HGS now and start preparing for your job interview by browsing frequently asked Operations Manager interview questions at HGS .

Does HGS pay Operations Manager employees well?

Operations Manager professionals rate their compensation and benefits at HGS with 1.5 out of 5 stars based on 19 anonymously submitted employee reviews. This is 63.6% worse than the company average rating for salary and benefits. Find out more about Operations Manager salaries at HGS.

How happy are Operations Manager professionals working at HGS?

10% of Operations Manager employees at HGS would recommend their employer to a friend. This rating has decreased by 83% in the past 12 months. Operations Manager professionals have also rated HGS with a 2.3 rating for work-life-balance, 4.9 rating for diversity and inclusion, 4.0 rating for culture and values and 2.3 rating for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (683) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (63) , Customer Relationship Officer (60) , Customer Service (59) , Customer Service Associate (58) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Remote work and work from home" ((in 208 reviews)); "Work environment is good and friendly" ((in 138 reviews)); "if you want exp iin call centre work here... people are great they offer food too lol" ((in 132 reviews)); "very good environment and everything is good" ((in 132 reviews)); "Good training and very supportive for career development" ((in 110 reviews))

What are the cons of working at HGS according to real employee reviews?

"Salary is very low for my designation and workings hours is too long to in & out" ((in 452 reviews)); "Poor management and will not appreciate hard work" ((in 215 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 202 reviews)); "Pros are managers are the worst" ((in 85 reviews)); "Long hours but others everything else is good" ((in 29 reviews))

Skip to content Skip to footer

Notifications

HGS

HGS Operations Manager reviews

2.6

10% would recommend to a friend

(19 total reviews)

Venkatesh Korla

Not enough data to show CEO approval

10% positive business outlook

Ratings by category

4.9

Diversity & inclusion

4.0

Culture & values

2.3

Work/Life balance

2.3

Senior management

2.3

Career opportunities

1.5

Compensation and benefits

Manager, Operations employees have rated HGS with 2.6 out of 5 stars, based on 19 company reviews on Glassdoor. This indicates that most Manager, Operations professionals have an average working experience there. HGS is rated 32% below average by Manager, Operations professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19 reviews

5.0

Jan 13, 2024

Ok

Operations manager

Recommend

CEO approval

Business Outlook

Pros

People are great to work with

Cons

Location is a bit challenging sometimes

4.0

Sep 5, 2023

Good work culture

Manager operations

Recommend

CEO approval

Business Outlook

Pros

Nice place to work. Good management.

Cons

Appraisals increment process should have more transparent

HGS Response

Hi! We appreciate your valuable feedback. As a company, we continuously strive to better our employee services. Good luck and we wish you all the best with your stay here in HGS and beyond.

1.0

Aug 8, 2023

Think twice

Operations manager

Recommend

CEO approval

Business Outlook

Pros

It beats being unemployed, I believe.

Cons

It is extremely difficult to get any advance in pay - regardless of your contribution to this company.

HGS Response

Hi! We are extremely sorry to hear about your unpleasant experience at HGS. We would like to learn more to make things better. Kindly write to us at Talk2us@teamhgs.com

Viewing 4 - 6 of 19 Reviews

Top companies for "Compensation and Benefits" near you

IBM

3.6★Compensation & Benefits

Dell Technologies

3.5★Compensation & Benefits

Concentrix

3.6★Compensation & Benefits

Booz Allen Hamilton

3.7★Compensation & Benefits

Jobs at HGS

Senior Analyst Global WFM

Lead MS D365 HR Functional Consultant

Karnataka

View job

Senior / Lead MS D365 F&O Functional Consultant - Finance & SCM

HGS reviews FAQs

HGS reviews HGS Manager, Operations reviews

HGS

HGS Operations Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Ok

Good work culture

Think twice

Top companies for "Compensation and Benefits" near you

Jobs at HGS

HGS reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

HGS reviews FAQs

Jobs at HGS