Item: HGS
Rating: 5
Author: Former employee - Operations Manager

Question 1

Is HGS a good company to work for as a Operations Manager?

Accepted Answer

Operations Manager professionals working at HGS have rated their employer with 2.6 out of 5 stars in 19 Glassdoor reviews. This is a lower than average score with the overall rating of HGS employees being 3.3 out of 5 stars. Search open Operations Manager Jobs at HGS now and start preparing for your job interview by browsing frequently asked Operations Manager interview questions at HGS.

Question 2

Does HGS pay Operations Manager employees well?

Accepted Answer

Operations Manager professionals rate their compensation and benefits at HGS with 1.5 out of 5 stars based on 19 anonymously submitted employee reviews. This is 63.6% worse than the company average rating for salary and benefits. Find out more about Operations Manager salaries at HGS.

Question 3

How happy are Operations Manager professionals working at HGS?

Accepted Answer

10% of Operations Manager employees at HGS would recommend their employer to a friend. This rating has decreased by 83% in the past 12 months. Operations Manager professionals have also rated HGS with a 2.3 rating for work-life-balance, 4.9 rating for diversity and inclusion, 4.0 rating for culture and values and 2.3 rating for career opportunities.

Question 4

What are the top reviewed jobs at HGS?

Accepted Answer

Customer Service Representative (683), CRO (312), Customer Service Representative (CSR) (164), Team Leader (111), Process Consultant (77), Customer Service Advisor (63), Customer Relationship Officer (60), Customer Service (59), Customer Service Associate (58), Software Engineer (54), Process Associate (53), Associate (51), Senior Process Consultant (47), Assistant Manager (43), Brand Advocate (41)

Question 5

What are the pros of working at HGS according to real employee reviews?

Accepted Answer

"Good team and work from home" ((in 204 reviews)); "Work environment is good and friendly" ((in 134 reviews)); "It’s flexible people are friendly and helpful" ((in 132 reviews)); "Friendly nature good environment better place to work" ((in 132 reviews)); "Good training and very supportive for career development" ((in 103 reviews))

Question 6

What are the cons of working at HGS according to real employee reviews?

Accepted Answer

"Less salary and poor down" ((in 448 reviews)); "Poor management and will not appreciate hard work" ((in 223 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 208 reviews)); "Pros are managers are the worst" ((in 85 reviews)); "Long hours but others everything else is good" ((in 26 reviews))

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