HGS reviews

I worked for this company for almost 20 years. If you're looking for an easy way to make (some) money and have patience then this is a great spot to work. They offer remote work from home positions if you live in certain areas, however most training needs to take place in center. The people are friendly, the building at the OP location is updated, and most managers do try to work with you on any issues that arise. It's a basic contact center position and depending on the client you are lined up with will decide your happiness. They like to promote from within so if you are dedicated, goal driven, make it to work every day, and have a decent head on your shoulders then you have pretty good chances at promotion. While every one enjoys getting their butt kissed by employees it doesn't bode well if you are looking to be promoted, it's an annoying trait in someone looking to move up. You really need to know your audience - whether it be the customers on the phone, middle or upper management.