Is HealthPlanOne a good company to work for?

HealthPlanOne has an overall rating of 2.9 out of 5, based on over 721 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 42% of employees would recommend working at HealthPlanOne to a friend and 40% have a positive outlook for the business. The best reviews about HealthPlanOne have been left by employees working as Licensed Health Agent , Broker and Customer Service Representative .

Does HealthPlanOne pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthPlanOne employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at HealthPlanOne. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at HealthPlanOne?

42% of HealthPlanOne employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthPlanOne 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at HealthPlanOne?

Licensed Insurance Agent (68) , Insurance Agent (44) , Insurance Sales Agent (32) , Licensed Agent (31) , Insurance Broker (23) , Customer Service Representative (21) , Broker (20) , Medicare Sales Agent (17) , Medicare Sales Representative (16) , Sales Supervisor (16) , Licensed Health Agent (12) , Licensed Health Insurance Agent (12) , Licensed Medicare Agent (12) , Sales (12) , Sales Agent (12)

What are the pros of working at HealthPlanOne according to real employee reviews?

"Its Remote and good pay" ((in 43 reviews)); "Salary is competitive Work from home" ((in 41 reviews)); "Good training" ((in 36 reviews)); "No Cost Leads and Great Culture" ((in 29 reviews)); "The Human Resource and administrative people are great." ((in 25 reviews))

What are the cons of working at HealthPlanOne according to real employee reviews?

"low commissions" ((in 21 reviews)); "The salaries and commissions are below average for the industry and some people leave because they can make more money else where." ((in 12 reviews)); "They pick favorites and give them all the sales calls and let the rest of the employees struggle making calls." ((in 10 reviews)); "Upper management wasn’t ever transparent" ((in 8 reviews)); "Daily changes and no communication to update employees to execute change." ((in 8 reviews))

What are employees saying about HealthPlanOne layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthPlanOne layoffs and their outlook for job security at HealthPlanOne in 2026.

What are the top reviewed HealthPlanOne locations?

Tampa , Phoenix , Gilbert , Trumbull , Orlando , San Antonio , Lake Mary , Shelton , Jacksonville , Dallas , Houston , Miami , Florida City , Saint Petersburg , Charlotte , Las Vegas , New Orleans , Atlanta , Port St Lucie , Tampa Palms , Dallas-Fort Worth , New York , Arizona City , Fort Worth , Texas City , Huntsville , Indianapolis , Lakeland , Fort Lauderdale , Port Saint Lucie

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HealthPlanOne

HealthPlanOne reviews about "supervise"

40% positive business outlook

Ratings by category

3.4

Diversity & inclusion

2.9

Work/Life balance

2.8

Culture & values

2.7

Career opportunities

2.6

Senior management

2.6

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

85 reviews

1.0

Apr 23, 2024

Its a joke

Licensed sales agent

Recommend

CEO approval

Business Outlook

Pros

My direct supervisor and their manager were wonderful.

Cons

My old company was recently acquired by HPO. When we were brought on we were told that our metrics wouldn't be watched too closely until June. They lied! Starting in April they started distributing the calls based on buckets & if you were struggling you were screwed. There was really no time to get use to everything and I was given bottom-of-the-barrel leads. I was expected to sell but was placed on OB only and you can't sell a VM. Upper Management (above the sale manager) is very deceiving and blows a lot of smoke. If you aren't a top agent, they could care less about you.

HealthPlanOne Response

Thank you for sharing your experience with us. We're glad to hear that you had positive interactions with your direct supervisor and their manager. We're sorry to learn about the challenges you faced during the transition period after the company acquisition. Your feedback about the distribution of calls, lead quality, and management deception is noted, and we take it seriously. Improving lead quality and ensuring fair treatment for all employees are some of the highest priorities for us. We appreciate your advice and will work to address these issues to create a better working environment for everyone. If you have any other feedback or suggestions on how we can improve, please email us at feedback@hpone.com. Your insights are invaluable as we strive to make meaningful changes.

2.0

May 16, 2024

Not the best experience the this time around

Licensed insurance agent/customer service representative

Recommend

CEO approval

Business Outlook

Pros

Leadership is good. I had a great supervisor in the sales department.

Cons

They move you to another deparment without prior notice. I went from Sales Rep to Customer Service Rep after the selling season was over because the client didn't need that many sales reps. Commissions were below bare minimum.

HealthPlanOne Response

Thank you for taking the time to write a review. We appreciate your honesty about your experience at HealthPlanOne, and we're sorry to hear that it hasn't been the best for you at this time. We're glad to hear that you had positive experiences with leadership and your supervisor in the sales department. However, we also understand your concerns about the lack of communication regarding departmental changes and the commission structure. Your feedback on communication is valuable, and we will work to ensure that communication is clearer and more transparent. If you have any more feedback or suggestions, please feel free to reach out to us at feedback@hpone.com.

1.0

Apr 12, 2024

Job description is not what you do

Licensed agent

Recommend

CEO approval

Business Outlook

Pros

Flexible Schedule, nice managers and supervisors.

Cons

Lie about job description say you’re a selling agent and ends up being customer service with no bonus except for during AEP.

HealthPlanOne Response

Thank you for sharing your feedback with us. We're glad to hear that you appreciate our flexible schedule and the support from our managers and supervisors. We understand your concerns about the alignment between the job description and the actual responsibilities, as well as the lack of bonus opportunities outside of AEP. Your feedback is important to us, and we apologize for any confusion or frustration this may have caused. If you have any further feedback or suggestions on how we can improve, please reach out to us at feedback@hpone.com.

5.0

May 28, 2024

It was okay

Insurance broker

Recommend

CEO approval

Business Outlook

Pros

Good opportunity to develop your sale skills. The supervisors were helpful and friendly.

Cons

It can take a lot of work to make decent commissions.

HealthPlanOne Response

Thank you for taking the time to write a 5-star review about HealthPlanOne! We're delighted to hear that you found it a good opportunity to develop your sales skills and that you had helpful and friendly supervisors. We understand your feedback about the challenge of earning decent commissions, and we appreciate your input. Your insights are valuable as we strive to create an environment where all our employees can thrive. If you have any more feedback or suggestions, please feel free to reach out to us at feedback@hpone.com.

4.0

Jul 6, 2024

Professional company but mediocre pay little room for advancement

Licensed agent - medicare advantage

Recommend

CEO approval

Business Outlook

Pros

professional company, lots of support from management, good entry level job to learn medicare advantage. heavy on reading a script, but at least you will stay compliant.

Cons

In general supervisors are paid less than effective agents, so there's not really any chance to move up and increase your salary.

HealthPlanOne Response

Thank you for taking the time to leave us a 4-star review! We're so glad to hear that you find our company professional, appreciate your support from management, and see it as a good entry-level job for learning about Medicare Advantage. We understand your concerns regarding pay and advancement opportunities, especially regarding supervisor salaries. We are continually reviewing our compensation and career progression policies to provide better growth opportunities for everyone at HealthPlanOne. If you have any other feedback or suggestions, please write to us at feedback@hpone.com, and we will get back to you shortly.

1.0

Mar 25, 2024

Ok

Licensed insurance agent

Recommend

CEO approval

Business Outlook

Pros

It barely pays my bills

Cons

The supervisors will constantly hound you for sales. It can be very stressful.

HealthPlanOne Response

Thank you for taking the time to share your feedback with us. We understand that the pressure to meet sales targets can be stressful, and we apologize if it has impacted your experience negatively. We truly value our employees' well-being and are constantly striving to create a supportive and balanced work environment. Your advice to management is duly noted, and we will take proactive steps to ensure that our supervisors strike the right balance in motivating our employees without overwhelming them. Open communication channels are always encouraged at HealthPlanOne, so please feel free to reach out to feedback@hpone.com if you have any further concerns or suggestions and I will get back to you promptly.

5.0

Nov 13, 2024

Truthful review

Group supervisor

Recommend

CEO approval

Business Outlook

Pros

Strong Reputation in the Industry: Health Plan One is widely recognized for being a great place to work! Culture: The company fosters a all inclusive culture, everyone feels welcomed which keeps the workplace dynamic fun and exciting. Employee Benefits: Comprehensive benefits package including healthcare, retirement plans, work-life balance options, etc. that helps attract and retain top talent. Career Development Opportunities: Offers various opportunities for professional growth such as internal promotions, helping employees grow within the company. Competitive Compensation: Pay and bonuses are competitive within the industry, ensuring employees feel valued for their contributions. Community Initiatives: Health Plan One has made significant strides toward community engagement such as implementing habitat for humanity projects.

Cons

High Expectations & Pressure: The company sets high performance standards, which can sometimes feel overwhelming for those who prefer a slower pace or more work flexibility. Frequent Organizational Changes: Some employees report that the company undergoes frequent supervisor restructures or changes in dept roles, which can create instability and confusion. Work-Life Balance Can Be Challenging: Getting vacations approved in advance can be challenging due to AEP & off season dept changes & restructures.

HealthPlanOne Response

Thank you for taking the time time to share your rating and feedback about your experience with HealthPlanOne. We appreciate your insights and will pass them along to our leadership team to support our ongoing improvement efforts.

1.0

Jul 7, 2024

Not for caregivers of disabled or elderly

Senior licensed agent

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, multiple carriers, Friendly supervisors

Cons

Change terms of agreement after employed while cleaving to your license to move on. Not flexible schedules as agreed in hiring. Poor training and performance of scheduling software. High turnover in HR for poor contracting and release of license. Non-payment of last check, commission and bonus when terminating due to disability accomodations.

HealthPlanOne Response

Thank you for taking the time to share your experience with HealthPlanOne. We're pleased to hear that you found our flexible schedule, multiple carriers, and friendly supervisors to be positives. We also apologize for any challenges you faced, particularly regarding training and performance issues. Your feedback about the termination process and payment concerns is crucial, and we will review these areas closely. If you have any additional feedback or would like to discuss your experience further, please reach out to us at feedback@hpone.com.

3.0

Sep 30, 2024

Disorganized

Licensed medicare advisor

Recommend

CEO approval

Business Outlook

Pros

Fair Supervisors Good Time Off

Cons

Disorganized: most of the time supervisors didn’t know about changes or fixes within the company, a lot of short notices. Supervisors rarely had time for consistent coachings only for mandatory team meetings. Upper management wasn’t ever transparent

HealthPlanOne Response

Thank you for taking the time to share your feedback about HealthPlanOne. We're glad to hear you appreciate the supervisors and the time off. We appreciate your comments and would welcome a more detailed conversation in order to learn how we may improve the experience for others. Please reach out to us at: feedback@hpone.com

3.0

Apr 24, 2024

Good place to start career

Insurance agent

Recommend

CEO approval

Business Outlook

Pros

Family style laid back atomosphere Decent hourly wage with great line up of benefits

Cons

Chaotic and can be challenging to contact supervisors and the fact most supervisors are new and don't really know as mich as senior agents.

HealthPlanOne Response

Thank you for taking the time to write a review. We're delighted to hear that you enjoy the family-style, laid-back atmosphere and find our hourly wage and benefits package to be satisfactory. We understand your concerns about the chaotic nature of the environment and the challenges in contacting supervisors, especially if they are new to their roles. Your feedback is important to us, and we're committed to improving our accessibility and support structure. If you have any further feedback or would like to continue this conversation, please reach out to us at feedback@hpone.com.

Viewing 7 - 9 of 85 Reviews

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HealthPlanOne

HealthPlanOne reviews about "supervise"

Ratings by category

Ratings by demographic groups

Reviews by job title

Its a joke

Not the best experience the this time around

Job description is not what you do

It was okay

Professional company but mediocre pay little room for advancement

Ok

Truthful review

Not for caregivers of disabled or elderly

Disorganized

Good place to start career

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