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HealthStream

Engaged Employer

HealthStream reviews

3.6

61% would recommend to a friend

(433 total reviews)
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Robert A. Frist Jr.

83% approve of CEO

49% positive business outlook

Ratings by category

4.3

Work/Life balance

4.0

Diversity & inclusion

3.9

Culture & values

3.2

Senior management

3.2

Career opportunities

2.8

Compensation and benefits

HealthStream has an employee rating of 3.6 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthStream employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Reviews by job title

433 reviews
3.0
Apr 2, 2025

Some sales roles are great, some are far from it. Its a gamble.

Account manager
Recommend
CEO approval
Business Outlook

Pros

Market leader in the hospital space. Are not intense about cold calling. A lot of good people work there.

Cons

They screw over some departments with their reduction of budgeted commitment to them, while raising the quota, and then ultimately have to lay people off bc goals weren't close to hit. Shocker. It's the 'we're all trying to find out who did this' meme. If you want to see a little bit of this budget inequity in action: Go look through their linkedin page. You'll see at certain natl conventions they'll have a big booth and lots of reps for products like Shift Wizard, etc. And then look at other natl conventions, and its just a table with 1-2 reps. Its unfathomable the way leadership blames ppl not hitting goals on the work from home policy and are driven by their paranoia that people aren't really trying when the problem is right there in the mirror.

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HealthStream Response
1y
Thank you for your review. We are glad that you recognize HealthStream’s strong reputation in the healthcare industry and the quality of our people. Our Company culture allows us to grow and innovate. We value our team and strive to provide an inclusive work environment. Regarding your concerns, we are constantly working to improve. Our leaders strive to be communicative to all of our stakeholders, while demonstrating effectiveness in delivering meaningful outcomes to our customers—healthcare providers—and all of the communities we serve. We understand the importance of transparency and accountability, and we take concerns like these seriously. If you would like to share more about your experience, we encourage you to reach out to HR@healthstream.com.
3.0
Sep 12, 2023

Outdated pay ranges

Regional account manager
Recommend
CEO approval
Business Outlook

Pros

Flexibility, company stability, product offerings, job tools, nice office

Cons

Low pay, very low commission percentage, no mentorship, constant leadership and direction changes, constant territory changes, do not value individuality

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HealthStream Response
2y
Thank you for the feedback. HealthStream has grown from a start-up to a company with over 1,100 team members. We are constantly working to provide new solutions in the healthcare industry and remain committed to growth. We look forward to continued improvement and innovation in the future. We are proud of the space at our Capitol View resource center here in Nashville. HealthStreamers use this space daily to engage and collaborate with each other, and we are glad that you were able to experience it! Regarding your comments on compensation, we work hard to provide the best possible compensation and understand that there may always be room for improvement. We constantly re-evaluate our compensation and benefits packages for any needed adjustments. HealthStream leaders share a goal of being communicative, supportive, and effective. Our leaders aim to support team members’ growth while staying committed to our Company vision and values. We regret that your experience did not align with this. To further discuss your specific concerns, we encourage you to reach out to hr@healthstream.com.
3.0
Aug 25, 2023

Limited career development opportunities

Analyst
Recommend
CEO approval
Business Outlook

Pros

HealthStream has a strong and well-established culture of remote work. Until recently, there has been a solid focus on work-life balance that I found refreshing, because most companies these days treat you as if you should be on call 24/7 and don't care what responsibilities you have to attend to in your off hours.

Cons

There are limited opportunities for career development in my line of work. A lot of what is delegated to me is various admin and data entry tasks instead of on projects that are related to my career goals, which makes it difficult for me to develop any meaningful experience or accomplishments that I could carry with me to the next level of my career path. This is true even though I changed career paths during my time here, because I was promised more projects that would be relevant to my career development if I switched roles. That hasn't panned out at all, and I feel very stagnant. Furthermore, I feel that my efficiency and expertise are punished with busywork, which is extremely demotivating. The focus on work-life balance seems to be disappearing, too, which is unfortunate.

Viewing 46 - 48 of 433 Reviews
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Glassdoor has 468 HealthStream reviews submitted anonymously by HealthStream employees. Read employee reviews and ratings on Glassdoor to decide if HealthStream is right for you.