InComm reviews

3.8

71% would recommend to a friend

(778 total reviews)
avatar

Brooks Smith

56% approve of CEO

66% positive business outlook

InComm has an employee rating of 3.8 out of 5 stars, based on 778 company reviews on Glassdoor which indicates that most employees have a good working experience there. The InComm employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

778 reviews
1.0
Sep 23, 2014

IT

Recommend
CEO approval
Business Outlook

Pros

If you thrive in chaos, there is plenty of chaos. The challenges are endless with a blistering change rate to keep you on your toes. You never work the same day twice. Great location.

Cons

Executive management in IT is highly reactionary and cannot keep up with their own directives. The top priority/end of the world issue/drop everything project changes like the weather. Add constant re-orgs to that and you are set up for failure out of the gate. IT Operations leadership has ethics issues, leadership issues, competency issues and they are completely and arrogantly oblivious to any of this. This is "leadership" that consistently blames the troops for their own failures and is so disrespectful that technicians are openly referred to as "burger flippers". You can see how they refer to the Network team in the interview review someone else left on InComm IT. I wasn't shocked to read that one. This "leadership" in IT Operations is hands down the worst experience I have encountered in any working environment.

1.0
Sep 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Once you've put in a few months, your job is pretty secure.

Cons

Making suggestions to your superiors is a waste of time. The is a pretty rigorous caste system with my position, merchant services rep, at the bottom. As the company's doormat, our customers are frequently mad at us for stuff that's not our fault and beyond our control, while those higher up who are responsible for things going wrong are high & dry.

3.0
Aug 29, 2014

Good and bad...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Entrepreneurial spirit, fast-paced, able to contribute and make a difference for the most part. Good place to get lots of experience - usually left to work independently. Very much a roll-up-your-sleeves and get it done type of environment. Lots of work to do, company is growing quickly.

Cons

Lacking leadership, expensive healthcare benefits, the different teams/divisions work in silos - don't talk to each other, lack of process. Not a great place to work for those that are very process oriented. Internal promotions/growth unlikely. Constant re-organizations.

Viewing 712 - 714 of 778 Reviews

Glassdoor has 893 InComm reviews submitted anonymously by InComm employees. Read employee reviews and ratings on Glassdoor to decide if InComm is right for you.