Is InComm a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at InComm have rated their employer with 3.6 out of 5 stars in 55 Glassdoor reviews. This is a lower than average score with the overall rating of InComm employees being 3.8 out of 5 stars. Search open Customer Service (CSR) Jobs at InComm now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at InComm .

Does InComm pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at InComm with 2.6 out of 5 stars based on 55 anonymously submitted employee reviews. This is 26.7% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at InComm.

How happy are Customer Service (CSR) professionals working at InComm?

72% of Customer Service (CSR) employees at InComm would recommend their employer to a friend. This rating has increased by 55% in the past 12 months. Customer Service (CSR) professionals have also rated InComm with a 3.8 rating for work-life-balance, 2.7 rating for diversity and inclusion, 3.2 rating for culture and values and 2.8 rating for career opportunities.

What are the top reviewed jobs at InComm?

Account Manager (34) , Software Engineer (24) , Customer Service Representative (20) , Senior Software Engineer (17) , Director (12) , Intern (12) , Manager (11) , Project Manager (10) , Analyst (8) , National Account Manager (8) , Fraud Analyst (7) , Product Manager (7) , Merchant Services Representative (6) , Inbound Customer Service Representative (5) , Intern - Hourly (5)

What are the pros of working at InComm according to real employee reviews?

"The people are great and the stress level is low most of the time." ((in 67 reviews)); "good first job or so, benefits are good enough" ((in 46 reviews)); "work life balance is good" ((in 27 reviews)); "Salary is good." ((in 19 reviews)); "Work from home is allowed" ((in 15 reviews))

What are the cons of working at InComm according to real employee reviews?

"Poor management Manager untrustworthy Unfair" ((in 53 reviews)); "Upper management is AWFUL." ((in 29 reviews)); "Make you feel worthless and bad .manager" ((in 21 reviews)); "There is no leadership in this boys club company hence leading to no corporate strategy or individual team strategy." ((in 18 reviews)); "No bonuses in most departments and no guaranteed yearly merit increases" ((in 14 reviews))

Skip to content Skip to footer

Notifications

InComm

InComm Customer Service (CSR) reviews

3.6

72% would recommend to a friend

(55 total reviews)

Brooks Smith

98% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (55 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service (CSR) employees have rated InComm with 3.6 out of 5 stars, based on 55 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. InComm is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

55 reviews

3.0

Jun 7, 2021

You can work well if you have enough knowledge/experience

Account manager

Recommend

CEO approval

Business Outlook

Pros

If you have enough knowledge, you can work independently.

Cons

You need to figure the things out by yourself.

4.0

Apr 26, 2021

Team work

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Neat environment to work in

Cons

None of the cons to talk about for now

4.0

Apr 3, 2021

Incomm

Account manager

Recommend

CEO approval

Business Outlook

Pros

I like the people there

Cons

No accountability my management for employees

Viewing 25 - 27 of 55 Reviews

Top companies for "Compensation and Benefits" near you

American Express

3.9★Compensation & Benefits

Mastercard

4.0★Compensation & Benefits

Fifth Third

3.5★Compensation & Benefits

Broadridge

3.5★Compensation & Benefits

Jobs at InComm

Mgr I, Account Management

Manager I, Demand Planning

Business Systems Analyst II

United States

View job

InComm reviews FAQs

InComm reviews InComm Customer Service (CSR) reviews

InComm

InComm Customer Service (CSR) reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

You can work well if you have enough knowledge/experience

Team work

Incomm

Top companies for "Compensation and Benefits" near you

Jobs at InComm

InComm reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

InComm reviews FAQs

Jobs at InComm