Item: InComm
Rating: 3
Author: Account Manager

Question 1

Is InComm a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at InComm have rated their employer with 3.6 out of 5 stars in 55 Glassdoor reviews. This is a lower than average score with the overall rating of InComm employees being 3.8 out of 5 stars. Search open Customer Service (CSR) Jobs at InComm now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at InComm.

Question 2

Does InComm pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at InComm with 2.6 out of 5 stars based on 55 anonymously submitted employee reviews. This is 26.7% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at InComm.

Question 3

How happy are Customer Service (CSR) professionals working at InComm?

Accepted Answer

72% of Customer Service (CSR) employees at InComm would recommend their employer to a friend. This rating has increased by 55% in the past 12 months. Customer Service (CSR) professionals have also rated InComm with a 3.8 rating for work-life-balance, 2.7 rating for diversity and inclusion, 3.2 rating for culture and values and 2.8 rating for career opportunities.

Question 4

What are the top reviewed jobs at InComm?

Accepted Answer

Account Manager (34), Software Engineer (24), Customer Service Representative (20), Senior Software Engineer (17), Director (12), Intern (12), Manager (11), Project Manager (10), Analyst (8), National Account Manager (8), Fraud Analyst (7), Product Manager (7), Merchant Services Representative (6), Inbound Customer Service Representative (5), Intern - Hourly (5)

Question 5

What are the pros of working at InComm according to real employee reviews?

Accepted Answer

"The people are great and the stress level is low most of the time." ((in 69 reviews)); "Starting  pay is good" ((in 45 reviews)); "good first job or so, benefits are good enough" ((in 42 reviews)); "work life balance is good" ((in 29 reviews)); "Started as intern left with good salary and severance" ((in 21 reviews))

Question 6

What are the cons of working at InComm according to real employee reviews?

Accepted Answer

"Poor management Manager untrustworthy Unfair" ((in 55 reviews)); "Upper management is AWFUL." ((in 28 reviews)); "Make you feel worthless and bad .manager" ((in 20 reviews)); "No bonus for operations team." ((in 14 reviews)); "There needs to be better communication between departments" ((in 11 reviews))

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