Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (887) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Like ability to work from home and flexible hours" ((in 527 reviews)); "The training is good and complete." ((in 131 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 64 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 36 reviews)); "It really feels good to help people in need as it often is the case in some calls." ((in 23 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 363 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 167 reviews)); "Poor management indeed." ((in 102 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 89 reviews)); "No pay for time off." ((in 34 reviews))

What are the top reviewed LanguageLine Solutions locations?

Monterey , Los Angeles , New York , Portland , Houston , Chicago , Miami , El Paso , Charlotte , Dallas , Orlando , Atlanta , Phoenix , San Diego , Washington , San Juan , San Francisco , California , Jacksonville , Tampa , Raleigh , Las Vegas , Seattle , Boston , Florida City , Austin , California City , San Jose , Virginia Beach , Detroit

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LanguageLine Solutions

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(873 total reviews)

Simon Yoxon-Grant

36% approve of CEO

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

873 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Feb 18, 2025

Good environment, uncompetitive pay

Senior project manager

Recommend

CEO approval

Business Outlook

Pros

Good environment, remote, great coworkers

Cons

Uncompetitive pay, no ability to gain merit based raises

LanguageLine Solutions Response

Thank you for your review and for being a valued part of our team for the past few years. We’re glad to hear that you appreciate the work environment, remote flexibility, and your colleagues—our team is truly what makes LanguageLine a great place to work. We understand that competitive pay and career growth opportunities are important. While we do not currently offer traditional merit-based raises, we continuously review our compensation structure to ensure we remain fair and competitive. Your feedback is important as we explore ways to enhance the employee experience. If you have any additional thoughts or suggestions, please feel free to reach out to us at hrsupport@languageline.com.

3.0

Feb 18, 2025

LLS likes to keep their employees scared and confused

L5 interpreter

Recommend

CEO approval

Business Outlook

Pros

Do not have an experience with other interpreter agencies, but as the worker exploitation in the US goes, they are not the worst offenders. Worker activists and lawsuits seemingly improved the pay and PTO meaningfully, compared to a few years ago.

Cons

Even if you do great they would still want you to worry for your job stability, policies are confusing on purpose, getting a day off can be a whole separate can of worms. If you need to figure something out, you are on your own with the pile of websites and policies.

LanguageLine Solutions Response

Thank you for taking the time to share your feedback. We appreciate your perspective and are glad to hear that improvements in pay and PTO have been beneficial. We understand that job stability and clear policies are important for our interpreters. We strive to create a transparent and supportive work environment, and we recognize that navigating policies and procedures can sometimes be challenging. Your feedback is valuable, and we will continue working on making our processes more accessible and improving interpreter support. If you have specific concerns or suggestions, we encourage you to reach out to us at interpretercommunications@languageline.com.

1.0

Feb 11, 2025

Horrible company

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Work from home option available

Cons

They docked two dollars off my pay after being an excellent interpreter for 5 years simply because I needed to reduce my hours to part time to homeschool my child

LanguageLine Solutions Response

Thank you for sharing your experience. We appreciate your dedication over the past five years and understand that changes in scheduling can impact compensation structures. We value our interpreters and continually assess ways to support them while maintaining fairness across the team. We wish you well in your future endeavors.

Viewing 85 - 87 of 873 Reviews

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Reviews about "Compensation"

Good environment, uncompetitive pay

LLS likes to keep their employees scared and confused

Horrible company

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