Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

38% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (887) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Flexible hours when you work from home" ((in 531 reviews)); "The training is good and complete." ((in 129 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 62 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 36 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 23 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 369 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 159 reviews)); "Poor management indeed." ((in 100 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 90 reviews)); "No pay raise after the initial raise" ((in 34 reviews))

What are the top reviewed LanguageLine Solutions locations?

Monterey , Los Angeles , New York , Portland , Houston , Chicago , Miami , El Paso , Charlotte , Dallas , Orlando , Atlanta , Phoenix , San Diego , Washington , San Juan , San Francisco , California , Jacksonville , Tampa , Raleigh , Las Vegas , Seattle , Boston , Florida City , Austin , California City , San Jose , Virginia Beach , Detroit

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LanguageLine Solutions

LanguageLine Solutions reviews

2.9

38% would recommend to a friend

(296 total reviews)

Simon Yoxon-Grant

35% approve of CEO

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

296 reviews

Reviews about "Management"

Return to all reviews

2.0

Apr 7, 2025

not a good experience

Spanish medical interpreter -work at home

Recommend

CEO approval

Business Outlook

Pros

work from home , more time

Cons

platform doesn't work properly, bad management and supervision, poor payment (paid almost 2 months after )

LanguageLine Solutions Response

Thank you for taking the time to share your feedback. We’re glad to hear you value the ability to work from home and the extra time that allows. It's unfortunate you’ve experienced challenges with our platform, management, and the payment process. This is not the experience we want for our interpreters. We take your concerns seriously and continuously look for ways to improve. Please reach out if you would like share additional information to InterpreterCommunications@languageline.com.

4.0

Mar 30, 2025

Good place to work for the most part

Spanish interpreter

Recommend

CEO approval

Business Outlook

Pros

Work/Life Balance and management is helpful

Cons

Pay is not very high

LanguageLine Solutions Response

Thank you for taking the time to share your feedback! We're glad to hear that you've enjoyed a positive work/life balance and found management helpful. We truly value your insights. Regarding your comments on compensation, we appreciate you highlighting this area. We continually review our compensation packages to ensure they are competitive, and your input will be taken into consideration as we strive to improve. If you have any further thoughts reach out to interpretercommunications@languageline.com.

1.0

Mar 4, 2025

No recognition, you are not valued

Russian interpreter

Recommend

CEO approval

Business Outlook

Pros

Work from home, You can pick your own schedule.

Cons

This company is entirely dependent on the intepreters' professionalism and how they perform their duties, and yet the interpreters get compensated a fraction from what they really earn for the company. Not only is the pay low, this company doesn't treat you as a human being by offering you a comprehensive health insurance. I'm sure that the LLS management is fine and is getting a lot of benefits that makes them feel that they are being respected and valued. And surely they don't experience any remorses that all those benefits come at the cost of interpreters who have no protections and no representation in the management. Truth be told, the whole industry is plagued by low pay and abuse. Interpreters should unionize!

LanguageLine Solutions Response

Thank you for sharing your feedback. We understand that compensation and benefits are important concerns, and we appreciate you taking the time to express your perspective. At LanguageLine, we value our interpreters and recognize the critical role they play in delivering high-quality language access services. While we continually review our policies and programs, we also encourage interpreters to reach out to us directly to share their concerns and suggestions. If you’d like to discuss further, please email us at interpretercommunications@languageline.com.

Viewing 19 - 21 of 296 Reviews

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Jobs at LanguageLine Solutions

Medical Interpreters Needed in Columbus, OH

Columbus, OH

View job

Malayalam Interpreter

Medical Interpreters Needed – Oklahoma City, OK

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LanguageLine Solutions reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Management"

not a good experience

Good place to work for the most part

No recognition, you are not valued

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