LegitScript reviews

3.4

62% would recommend to a friend

(83 total reviews)
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Scott Roth

74% approve of CEO

65% positive business outlook

LegitScript has an employee rating of 3.4 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LegitScript employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

83 reviews
5.0
May 2, 2019

Company with a Big Heart!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Meaningful work 2. Fantastic benefits 3. Supportive culture 4. Awesome coworkers

Cons

Thinking... Still thinking... Nope, can't think of any!

3.0
Aug 20, 2024

Good Starting Point

Recommend
CEO approval
Business Outlook

Pros

-Worked with some great people across multiple teams and departments. -A mix of interesting and challenging engineering problems. -Encouragement of overall learning and skill growth -Remote working and overall time flexibility are great.

Cons

-There is a continuous revolving door of employees, often largely in management or senior roles. This leads to dysfunctional work practices, a decrease in team morale, and an overall breakdown of productivity. -Communication doesn't flow smoothly/accurately between tiers. Managers don't always effectively communicate with their team leads, the engineers on the team, or cross-teams which can create a definite disconnect. This leads to misunderstandings, missed expectations, and frustration at work, specifically with management.

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LegitScript Response
1y
Thank you for sharing your review. I’m glad that you appreciate some of the great aspects of our culture and working environment. With growth, the needs of the business change and while we do our best to ensure that organizational changes have a minimal impact, we understand that they can cause some disruption. We will continue to work on ensuring that communication is consistent and flows to all levels. My door is always open if you would like to connect to discuss further.
2.0
Jun 23, 2022

Great CEO but poor experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I’m positive that Scott will lead the leadership in the right direction. As much as I wanted to like working here, I didn’t at all. Company is making efforts thru summer fridays and improved benefits and there are a lot of good people here which is good BUT needs tremendous work is leadership between teams, there is not good or consistent communication, structure is missing, not a good onboarding experience, not many events or opportunities to connect with team which makes working just about work, and it gets tiring and burnt out after a while.

Cons

Underpaid for the industry average. Leadership must do a better job of communication and having more support and structure in place for employees. Within a team, each leader should have good skills to provide guidance which was missing, tasks seems very ticketed, unlike other companies I’ve worked for, where communication and solid leadership within all teams was a standard, it’s missing here which doesn’t create a healthy environment, just expected to work and go home and repeat the same cycle. No effort is made by leaders to communicate often, support their professional growth, culture felt all about just get the work done then leave! no work events, feels like you just come to put one’s head down and work. No proper flow or organization, CEO needs to hire more leaders within company capable of leading teams in the right direction to grow.

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LegitScript Response
4y
Thank you very much for sharing your review and perspectives. Many of the things that you have noted are elements that we have been working on and are committed to working on going into the future - better communication, more transparency, improved internal systems and processes, culture, professional development, and the hybrid work environment. Companies who are in significant growth mode often experience these challenges, and these changes take time. While we have made some significant improvements in these areas over the past two years, we will continue to push things forward as we head into the future.
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Glassdoor has 85 LegitScript reviews submitted anonymously by LegitScript employees. Read employee reviews and ratings on Glassdoor to decide if LegitScript is right for you.