MasterControl reviews

3.4

62% would recommend to a friend

(244 total reviews)

Jon Beckstrand

68% approve of CEO

20% positive business outlook

MasterControl has an employee rating of 3.4 out of 5 stars, based on 244 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MasterControl employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

244 reviews
1.0
Jan 8, 2025

No leadership, constant layoffs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hybrid or remote options, medical coverage.

Cons

Layoffs are almost monthly. Leadership never says anything, people simply disappear. Adapt platform (AQEM) is awful. Awards program? Green T, is a joke. If you have worked at MasterControl for 10 or more years you will be let go.

4.0
Jan 5, 2025
Recommend
CEO approval
Business Outlook

Pros

- Positive culture in sales. Accountability for quota attainment has increased significantly in past 5 years. If you hit quota, compensation is good. - Strong investment in enablement and sales/product training - Management has willingness to agree to 'a deal' in order to close business. Good flexibility where there needs to be. Long term view. - Product is best-in-class. We have a clear market and the tools to win business.

Cons

- Product is fully featured but revamp and release of 'modern' tech stack is taking time. It is an unavoidable process.

2.0
Jan 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Product line, that is executed well, helps get life changing products to consumers quicker.

Cons

Leadership has been asleep at the wheel for decades, creating a well meaning but ultimately horrible product that is costing customers more money than its worth in errors. The application has corrupted customer data, lost it, been unresponsive in manufacturing lines for hours on end… but its still being pushed to customers who’s needs far exceed its capabilities. Company values “conformity over success”. There’s basically a status quo of needing to be some sort of delusional optimistic frat bro to be accepted by leadership… where leadership can’t even realize their products are the worst designed in all of SAAS. The staff that has been there for more than 3 or 4 years is generally unqualified for the roles they hold. Leadership is definitely the old school and ineffective.

Viewing 34 - 36 of 244 Reviews

Glassdoor has 266 MasterControl reviews submitted anonymously by MasterControl employees. Read employee reviews and ratings on Glassdoor to decide if MasterControl is right for you.