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MasterControl

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MasterControl reviews

3.3

58% would recommend to a friend

(54 total reviews)

Jon Beckstrand

68% approve of CEO

19% positive business outlook

Ratings by category

3.7

Culture & values

3.7

Work/Life balance

3.6

Compensation and benefits

3.5

Diversity & inclusion

3.0

Career opportunities

2.8

Senior management

Ratings by demographic groups

Reviews by job title

54 reviews

Reviews about "Career Development"

Return to all reviews
1.0
Jan 25, 2021

Cares more about the almighty dollar than the people behind it.

Engineering manager
Recommend
CEO approval
Business Outlook

Pros

Solid company with no risk of going out of business. I really feel like leadership means to do the right thing.

Cons

I absolutely loved MasterControl when I first joined. Everything about it spoke repsect, caring, and an overall sense of "family away from family". It was great! However, Now, I feel like MasterControl has lost their focus on people. They care more about making money as a successful company than they care about the people who help make the company successful. They wave their verbal pom-poms excitedly as they announce changes that MC thinks will help the company, but the employees hate the changes that are being made. Unfortunately, the leadership (especially HR) lives in such a world of dissonance and group-think that they don't see their own blind-spots. Even now, reading this, I'm sure leadership is thinking "This person doesn't know what they're talking about. We're a GREAT company!". Well, let me just say that there's a reason the Glassdoor reviews have dropped a full point over the last year, and it's not just because of the poor way they handled the layoffs (which was an embarrassment). If anyone speaks up, they are listened to, but then mocked for having a poor attitude behind the curtain. One of the leaders is recruiting his friends from Target and is paying them exorbitant amounts of money so that we can get "top talent". The interview process consists of bringing friends into the interview, shooting the breeze, then hiring the candidate (regardless of the opinions from others in the interview). They've started to care more about performance and less about people. As a result, they are paying a LOT of money for less-than-stellar principal engineers because they think these engineers are "experts in their field". Don't get me wrong. Performance is huge in an organization, but MasterControl fails to see you can get much higher performance when you change the mindsets of the people instead of forcing their behaviors to change. Unless they change the way they've been doing things, the company is on the brink of a mass exodus, they just don't know it yet.

avatar
MasterControl Response
5y
Thank you so much for taking the time to leave a review; we really appreciate your candid feedback. It is unfortunate to hear that you feel the culture has changed here at MasterControl. We cannot deny that this past year has been difficult. Covid-19 has taken a toll on several companies within the software industry, and we are no exception. With that said, we have worked hard to continue to make MasterControl a great company – a place where employees feel valued and recognized for their contributions. We deeply care about the financial success of the company, but we also recognize that our product will be most successful if our employees and customers are happy. Interviewing to find top talent is a priority to us, and we love employee referrals (in fact, we have an employee referral incentive plan to encourage our employees to refer their peers). We are very sorry to hear you feel our hiring strategy has been unfair; that has most certainly never been our intent. Hiring exceptional teams is one of our core values. We value diversity and we try to interview every candidate with an open mind to find the most qualified candidate, from both a culture and experience standpoint. We would love to further understand and discuss your concerns, so please feel free to reach out to HR directly. We wish you the best of luck in your career!
3.0
Jan 14, 2021

so long

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good employee culture and work life balance - HR puts a lot of effort into really good events

Cons

Top-heavy management No transparency - they were talking about plans to bring everyone back to the office right up to the moment that they nuked a good portion of their workforce with surprise layoffs

avatar
MasterControl Response
5y
Thank you for your feedback. We agree that the culture, work/life balance, and corporate events are fantastic here at MasterControl. We have such a great team! So sorry to hear that you felt there hasn't been enough transparency from leadership recently. 2020 was a challenging year and we were impacted by COVID just like a lot of other companies in our industry. We, unfortunately, had to make the difficult decision of doing a company-wide restructuring - and we had countless conversations, and did a lot of research and financial modeling to handle it the very best we could. We are truly sorry that you didn't like the way it was handled or that it felt like a surprise to you. Please feel free to reach out to HR if you'd like to continue this conversation. We would love to speak with you!
5.0
Jan 14, 2021

Smart Co-workers, thoughtful leadership, LOADS of opportunity & culture for days!

Customer success
Recommend
CEO approval
Business Outlook

Pros

1. Dedicated, smart and engaged coworkers 2. Leadership team is currently steering the company through some substantial change. They are thoughtful, open minded, and flexible in their approach. Also they genuinely care about employees. 3. With change comes opportunity to be creative and to get involved with driving the direction of the company in a very direct way. This is just exciting! 4. CULTURE! Great company culture. Even through COVID and working remotely there has been a focused effort to maintain the culture which is core to MasterControl.

Cons

Change is hard. Some days can be difficult and frustrating, but overall this pales in comparison to the positives. Also, it will only set the company and its employees up for future growth and success. Oh and did I mention the opportunities to have real impact?

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Glassdoor has 266 MasterControl reviews submitted anonymously by MasterControl employees. Read employee reviews and ratings on Glassdoor to decide if MasterControl is right for you.