Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Michaels

      Is this your company?

      Michaels reviews

      3.1

      44% would recommend to a friend

      (9,674 total reviews)

      David Boone

      36% approve of CEO

      36% positive business outlook

      Ratings by demographic groups

      Michaels has an employee rating of 3.1 out of 5 stars, based on 9,674 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michaels employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      10K reviews
      2.0
      Aug 15, 2017

      Not the best.... close to the worst...

      Support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. The discount is pretty nice (30%). 2. Flexible hours.

      Cons

      1. Poor pay. Arts & Craft stores typically pay pretty well (Hobby Lobby for example). Not sure how Michaels expects you to use a discount when you're making barely liveable wages. 2. Minimal training. In one 5 day week I had MAYBE 2 hours of training in the CASH OFFICE. Money is pretty important to a company, so I thought my training would be thorough.... nope. Second day in, I was thrown to the wolves: assistant store manager called out, the store manager was off and didn't feel the need to come and help out his store, and the MOD had no clue how to do the cash office. The following week, first day in that week, I was told by the store manager that I was too slow in the cash office and needed to step up my game... 2 hours of training.... 2....

      2.0
      Mar 20, 2017

      Still Learning

      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      New CEO is finally taking the company into the future with technology

      Cons

      Make company-wide decisions that negatively affect the stores and then backtrack consistently; retry same old things over and over again. No hours for PT employees, and because payroll is so constricted management ends up being the staff most of the time.

      1.0
      Jan 29, 2017

      Absolute joke.

      Seasonal sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Merchandise discount which is still only 20%. Being around people who enjoy crafts, (if you do as well.) Employees find solidarity in their shared misery. At-will employment.

      Cons

      Low pay -- your labor isn't worth much at Michaels. Horrible hours -- short shifts, often only one cashier on at a time. Poor scheduling choices. High expectations despite virtually no training. Unnecessary gender roles. Terrible customers -- "anything goes" return and coupon policies bring out the worst in people. Long lines during the holidays and weak leadership that can't keep their cool or take control of the floor. Stressful work environment. Shared tills -- you could end up responsible for someones cash handling mistake.

      Viewing 100 - 102 of 9,674 Reviews
      Related searches: Michaels jobs | Michaels salaries | Michaels benefits | Michaels interviews
      ReviewsMichaels reviews

      Glassdoor has 9,990 Michaels reviews submitted anonymously by Michaels employees. Read employee reviews and ratings on Glassdoor to decide if Michaels is right for you.