Michaels reviews

3.1

44% would recommend to a friend

(2,321 total reviews)

David Boone

36% approve of CEO

36% positive business outlook

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2K reviews

Reviews about "Compensation"

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1.0
Jul 12, 2012

No Training for New Employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Been employed by Michaels for over a month and the only good thing I can think of is some of my co-workers are very nice....

Cons

Absolutely no training program Unpredictable schedules inconsistent scheduled hours Schedules posted less than a week in advance and are subject to change at any time without notification. minimum wage employees cannot apply for advancement until employed for at least 1 year employee discount only good on regular priced items Management seems completely out of touch with the needs of employees As a side note, I was hired as an "Instructor", have yet to be scheduled any hours in order to work on class prep, demos, or even for my scheduled classes. I am regularly scheduled to work as a "Cashier" although to date have only received about 5 minutes of training for the position. I continually receive reprimands for having made a mistake I even though I was never taught the correct procedure. As a new employee I never received any type of orientation, was never informed of a dress code (good thing I read employee manual before my 1st day). I was sat down in front of a TV in the classroom where I watched outdated video tapes which explained little of importance besides safety procedures. Was then sent to the floor to work as a Cashier with no real training, no information as to how to sign on to register, and without ever having punched in to the time clock. When I was told I should take a break I had to ask if an employee break room were available. My Store Manager continually asked me to schedule classes even though I was never given any information as to how this should be done, no scheduled time to work on this or a schedule of when the classroom would be in use. After successfully scheduling and booking students into my first class I was scheduled to work as a Cashier during the time my class was scheduled. I find this lack of communication and training to be quite frustrating. Lucky for me I come from a managerial background and am not at all hesitant to ask for what I need. I would not recommend Michael's as an employer to anyone looking for a stable job. One last comment - it is overly hot in the store, this is a constant complaint from both employees and customer's. I was told that the air conditioning is set and monitored by a main office in Texas and there was not a way for us to make adjustments from our store. This is ridiculous in my opinion!

2.0
Jul 2, 2012
Recommend
CEO approval
Business Outlook

Pros

You get to be creative with creating stunning custom work for customers and turn their print or photo into a conversation piece. Stable employment. Nationwide company so many opportunities to transfer/advance.

Cons

Never enough time, staff or payroll to properly train associates to take and produce custom orders and produce amazing results. Stores payroll is so tight that it is a major burden to use any paid sick time. I've been with the company over 6 years and I've only been able to use one sick day in the last two years. My staff is expected to take great orders and I often go a week or more without physically seeing them or working with them at the same time to develop them. Menial annual pay raises and schedule is often subject to the whim of corporate direction with regards to sales which can make it difficult for personal life or attending school.

1.0
Jun 29, 2012
Recommend
CEO approval
Business Outlook

Pros

Michaels Arts & Crafts has over 1,000 retail stores-I only worked in one. The only pro I can think of is the customers. Over the course of my five years at this store I was able to interact with some of the nicest customers. I learned a valuable lesson from my time with this company: Hard work and reliability does not pay off.

Cons

Low pay scale; little or no training (sink or swim); management from the store manager and up are dishonest; open door policy is a joke--use it and you will lose your job. Most of the ethical management I came in contact with did not last; hostile work environment. This is the only company I have ever worked for that I was not "proud of" (i.e. poor quality products, lack of teamwork, constant feeling that your position/job was in peril). Honesty was not appreciated.

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