Is Michaels a good company to work for?

Michaels has an overall rating of 3.1 out of 5, based on over 9,994 reviews left anonymously by employees. This rating has been stable over the past 12 months. 44% of employees would recommend working at Michaels to a friend and 36% have a positive outlook for the business. The best reviews about Michaels have been left by employees working as Part Time Sales Associate , Community Manager and Front End Cashier .

Does Michaels pay their employees well?

According to anonymously submitted Glassdoor reviews, Michaels employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Michaels. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Michaels?

44% of Michaels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Michaels 3.0 out of 5 for work life balance, 3.1 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Michaels?

Sales Associate (1012) , Cashier (984) , Sales Associate/Cashier (806) , Replenishment Associate (384) , Customer Experience Manager (335) , Store Manager (262) , Certified Custom Framer (249) , Custom Framer (154) , Retail Sales Associate (144) , Support Specialist (111) , Manager (108) , Replenishment Manager (95) , Operations Manager (90) , Framer (74) , Custom Framing Manager (71)

What are the pros of working at Michaels according to real employee reviews?

"Coworkers were great and seemed to genuinely like or not mind doing their jobs at all." ((in 673 reviews)); "The people I worked with are great and the employee discount was good as well." ((in 590 reviews)); "Flexible hours good for students wanting to work and go to school at the same time." ((in 361 reviews)); "Flexible hours and scheduling." ((in 185 reviews)); "Benefits are good for full time and part time employees" ((in 171 reviews))

What are the cons of working at Michaels according to real employee reviews?

"Was always asked to stay later than scheduled and the pay was low for the amount of work that needed to be done" ((in 974 reviews)); "Poor management and mistreatment of employees" ((in 717 reviews)); "Each store is different and if you have a bad manager then things can get chaotic." ((in 446 reviews)); "No training and no advance warning." ((in 276 reviews)); "Lazy and do nothing store managers and assistant managers" ((in 121 reviews))

What are employees saying about Michaels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Michaels layoffs and their outlook for job security at Michaels in 2026.

What are the top reviewed Michaels locations?

Irving , Houston , Dallas , New York , Chicago , Jacksonville , San Diego , Los Angeles , San Antonio , Charlotte , Atlanta , Austin , Miami , Fort Worth , Tampa , Phoenix , Minneapolis , San Jose , Orlando , Richmond , Baltimore , Portland , Philadelphia , Pittsburgh , Las Vegas , Virginia Beach , Cincinnati , Raleigh , Indianapolis , Alexandria

Michaels reviews

Item: Michaels
Rating: 3
Author: Current employee - Sales Associate

3.1

44% would recommend to a friend

(2,321 total reviews)

David Boone

35% approve of CEO

36% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.1

Culture & values

3.0

Work/Life balance

2.7

Senior management

2.7

Career opportunities

2.5

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

Reviews about "Compensation"

Return to all reviews

3.0

May 24, 2012

It's a mixed bag

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The discount for employees is decent and overall it's a welcoming community to work in. The pay is better than some places and the work can be enjoyable if you like the products and helping customers.

Cons

The schedule is rarely predictable. Hours are often cut if there is a slow day. Some weeks I have enough hours, others, barely any at all. Most of it seems to be coming down from corporate level, but this makes it difficult to work at Michael's. So far I have been unable to work a second job as removing even a small amount of my availability for michael's results in hours being significantly cut so as to make a second job a wash.

3.0

May 15, 2012

It's bearable.

Sales associate

Recommend

CEO approval

Business Outlook

Pros

-coworkers and managers are extremely friendly and fun to work with -some customers really know how make your day -you learn something new every day -the employee discount is reasonable along with the occasional employee coupon books. -you have a good amount of opportunities to advance -managers are actually nice (except when they stand around doing nothing, ignoring everyone) and will show their support if you ever have any customer issues to deal with.

Cons

-pay isn't balanced with the amount of work you're required to do -there's many people working there that shouldn't be, they generally just can't seem to grasp what they're supposed to be doing and management doesn't make an effort in improving that. It puts more on my plate because I have to make up for what they're failing to do. -there aren't enough people working when they're needed. -store of the future (as I was told) was meant to be a change that would enable workers to become more focused and efficient while working, but there are never enough people working. Everyone is still running around, breaking their backs trying to do everything they're being expected to do, and not getting paid enough to do it. The problem is: store of the future is inefficient. -nobody but the managers are given more than 30 hours a week. The average week is 4-17 hours per associate.

Viewing 2320 - 2321 of 2,321 Reviews

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Michaels

Michaels reviews

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It's a mixed bag

It's bearable.

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