OneSupport reviews

3.0

34% would recommend to a friend

(850 total reviews)
avatar

Anthony Herrera

36% approve of CEO

27% positive business outlook

OneSupport has an employee rating of 3.0 out of 5 stars, based on 850 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OneSupport employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

850 reviews
1.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home Paid training

Cons

The point system Being sick is no excuse No stability in your schedule Zero support from team lead manager Was lied to about the position Etc... the list goes on

1.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

- Work from home - Training team is friendly

Cons

It's very obvious that Training and Ops don't know what they're doing. So instead, they make us reach out to client directly to fix whatever issue we have - tools or product. And then they get back at you in a rude manner for not getting it.

3.0
Jan 7, 2026
Recommend
CEO approval
Business Outlook

Pros

work at home, flexible hours to a point (you can request specific days off which are normally approved.

Cons

No employee loyalty, just a body in a chair. Length of employment does not factor when you work for different engagements. Poor pay. Lack of consistent raises, you get capped.

Viewing 7 - 9 of 850 Reviews

Glassdoor has 881 OneSupport reviews submitted anonymously by OneSupport employees. Read employee reviews and ratings on Glassdoor to decide if OneSupport is right for you.