Ontrak Health reviews

2.7

38% would recommend to a friend

(332 total reviews)

Brandon LaVerne

47% approve of CEO

29% positive business outlook

Ontrak Health has an employee rating of 2.7 out of 5 stars, based on 332 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ontrak Health employee rating is 21% below average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

332 reviews
2.0
Mar 19, 2021
Recommend
CEO approval
Business Outlook

Pros

I loved working for this company! Loved the culture, the kindness and compassion that we showed to members and to each other, loved helping people and saving lives.

Cons

Unfortunately that compassion was not part of leadership culture. It was clear for months that the company's biggest client was in jeopardy, yet they hired like it was a done deal and made zero plans for the possibility that the client was lost, which it ultimately was. 75% of us unceremoniously dumped via Zoom meeting as a result, not given any time to say good bye or gather contacts. I'm shocked and angry, and felt we deserved much better. Oh, and please don't add further insult by copying and pasting the same message from "talent aquisition" - no response is better than a canned, impersonal response.

5.0
Jan 12, 2019

Care Coach

Recommend
CEO approval
Business Outlook

Pros

100% remote, including training. This company is poised to grow rapidly- jump on board! Expect to work hard, change lives and be dynamic. Your opinions will be sought out, and listened to. If your mission is to impact lives, Catasys might be your dream job.

Cons

The Benefits Package needs to be brought up to industry standard. The actual hourly pay is very fair.

1.0
Mar 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Work from home, pay, benefits

Cons

The company has a mission... But they don't follow it for their own employees. They want to save the lives of as many people as possible, yet this past week they ruined the lives of over 250 employees. They laid people off but treated them as if they were fired for something wrong. It's never easy to deliver bad news, such as lay offs, but there certainly is a better way than how leadership handled it with Ontrak. Do not trust this company if they don't get run completely into the ground. They will backstab you so quick you won't have a chance to take a breath before you're down.

Viewing 4 - 6 of 332 Reviews

Glassdoor has 339 Ontrak Health reviews submitted anonymously by Ontrak Health employees. Read employee reviews and ratings on Glassdoor to decide if Ontrak Health is right for you.