Is PROS a good company to work for?

PROS has an overall rating of 4.1 out of 5, based on over 799 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 82% of employees would recommend working at PROS to a friend and 64% have a positive outlook for the business. The best reviews about PROS have been left by employees working as Director , Project Manager and Executive Account Manager .

Does PROS pay their employees well?

According to anonymously submitted Glassdoor reviews, PROS employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at PROS. This rating has been stable over the past 12 months.

How satisfied are employees working at PROS?

82% of PROS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PROS 4.3 out of 5 for work life balance, 4.3 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at PROS?

Implementation Consultant (43) , Software Engineer (37) , Product Manager (15) , Project Manager (14) , Executive Account Manager (13) , Manager (13) , Senior Software Engineer (13) , Software Engineer II (12) , Sales (11) , Director (10) , Customer Success Manager (9) , Software Engineer I (9) , Professional Services (8) , Senior Manager (8) , Consultant (7)

What are the pros of working at PROS according to real employee reviews?

"The company has a pretty flat hierarchy and quick decision making processes which is great for people who want to get things done" ((in 101 reviews)); "Great benefits and a stable company" ((in 43 reviews)); "work life balance is good" ((in 25 reviews)); "Great business and team to work with." ((in 22 reviews)); "the company culture is great" ((in 18 reviews))

What are the cons of working at PROS according to real employee reviews?

"Managers are aware of this but they just pour work on people who are taking things up quietly and side eye the lazy once." ((in 17 reviews)); "Below average compensation, spending more on new people and less on existing employees, micro" ((in 9 reviews))

What are employees saying about PROS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PROS layoffs and their outlook for job security at PROS in 2026.

What are the top reviewed PROS locations?

Houston , New York , Miami , Atlanta , Chicago , San Francisco , Jersey City , Newark , Skokie , Milwaukee , Charlotte , Dallas , Spring , Texas City , Los Angeles , San Mateo , San Jose , Denver , Seattle , Clearwater , Remote , Northeast , Chicago , Commerce , Texas

PROS reviews

4.1

82% would recommend to a friend

(725 total reviews)

Jeff Cotten

73% approve of CEO

64% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.3

Culture & values

4.3

Work/Life balance

4.1

Compensation and benefits

3.9

Senior management

3.8

Career opportunities

PROS has an employee rating of 4.1 out of 5 stars, based on 725 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PROS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

725 reviews

2.0

Aug 20, 2016

PROS: No shortage of nepotism and cronyism

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

PROS have the best helpdesk team. The team is staffed by high school interns and they do an excellent job at resolving issues.

Cons

This company has no shortage of nepotism and cronyism. Just recently the CEO hired his brother to fill the role of CTO. And this is not a one of incident, across the organization there are many examples of conflicts of interest when it comes to hiring decisions and promotions. In addition to the nepotism and cronyism, there are extreme skill gaps within leadership across the organization because many people within leadership positions have not obtained their positions based on merit. This organization also does not promote transparency in upward mobilization or general professional growth. In short, candidates should beware that PROS do not compensate a fair market wage, there are little to no opportunities for advancement and the average worker’s day is almost completely consumed by "managing-up".

2.0

May 21, 2015

Lack of vision, lack of strategy

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The individual contributors have great teamwork, team spirit, and willingness to help. Great culture at the mid to lower levels.

Cons

All decisions are held at the executive level and poor communication outward. Executives huddle and then decide.

3.0

May 8, 2023

Great company, but going downhill fast

Implementation consultant

Recommend

CEO approval

Business Outlook

Pros

There were a lot of great things before they started taking them away. Now I would really just say that the people are what makes this place great. Everyone you work with will happily help you if you had any questions or needed help. I always asked questions and they would rather help and you get better than just letting you crash and burn. People in the trenches lookout for each other.

Cons

First they have taken away 100% remote work for the most part. Especially if you live in Houston. They are very restrictive of your time off now, when it's advertised as unlimited. (Before it was very relaxed, not anymore). Plus with 2 major layoff waves in the past 9 months, your job does not seem secure whatsoever and leaves everyone on edge. For good reason because they are still laying people off due to "performance" issues. In my opinion, the product itself is outdated and cumbersome for an average end user to use. It does help, but Pros needs update their products usability to stay competitive in this market. In this role, the opportunities are almost unreachable in a sensible timeframe. Add a below market salary to that and it leaves very frustrated workers on the lookout for better, high paying roles outside the company. They have "metrics" now to help you get promotions, but they have no real way to quantify any of it. Promotions are random if they have the budget. You gain a lot of valuable experience and the company just doesn't value that as they should.

Viewing 22 - 24 of 725 Reviews

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Jobs at PROS

Real Estate Salesperson Trainee (Remote & In-Person-Training and Support Provided)

Service Desk Specialist I

Site Reliability Engineer II

Account Executive - Travel

Houston, TX

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PROS

PROS reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

PROS: No shortage of nepotism and cronyism

Lack of vision, lack of strategy

Great company, but going downhill fast

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