Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Percepta

      Engaged Employer

      Percepta Customer Service Representative CSR reviews

      2.2

      26% would recommend to a friend

      (23 total reviews)

      Thomas Monaghan

      Not enough data to show CEO approval

      13% positive business outlook

      Ratings by category

      2.9

      Diversity & inclusion

      2.4

      Senior management

      2.3

      Compensation and benefits

      2.2

      Culture & values

      1.8

      Work/Life balance

      1.6

      Career opportunities

      Customer Service Representative (CSR) employees have rated Percepta with 2.2 out of 5 stars, based on 23 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an average working experience there. Percepta is rated 38% below average by Customer Service Representative (CSR) professionals compared to other employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      23 reviews
      1.0
      Nov 30, 2020

      Horrible

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Honestly? I have none to say

      Cons

      Just do yourself a favor a don’t work here

      avatar
      Percepta Response
      5y
      It's difficult to provide a good response without any additional information. We would definitely appreciate the opportunity to address your concerns or any issues you may have had, so we can improve in the future. Please don't hesitate to reach out to us via email at Percepta.hr@percepta.com. Thanks!
      2.0
      Aug 25, 2020

      Leadership

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Schedule flexibility and competitive work environment

      Cons

      Leadership would not support growth and development

      avatar
      Percepta Response
      5y
      It's our goal to offer more than a paycheck to our employees with an exceptional employee experience while you are here. It's unfortunate to hear you may not have received this experience in its entirety. If you have suggestions for us to improve, let us know by dropping a line to percepta.hr@percepta.com thanks!
      Viewing 22 - 23 of 23 Reviews
      Related searches: Percepta Customer Service Representative (CSR) jobs | Percepta Customer Service Representative (CSR) salaries | Percepta benefits | Percepta Customer Service Representative (CSR) interviews
      Percepta reviewsPercepta Customer Service Representative (CSR) reviews

      Glassdoor has 1,043 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.