Reputation reviews

3.4

54% would recommend to a friend

(461 total reviews)
avatar

Joe Burton

58% approve of CEO

35% positive business outlook

Reputation has an employee rating of 3.4 out of 5 stars, based on 461 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reputation employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

461 reviews
4.0
Jun 1, 2015

Not bad experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Many smart and passionate people

Cons

Management could put human capital to better use

1.0
May 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Able to work remote and avoid the office drama.

Cons

Revolving door of employees from upper management to entry level sales. No training program. Authoritarian management style, constant program changes, constant department changes, constant layoffs and hirings. Their customer "care" can be best summed up by the phrase, "take the money and run".

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Reputation Response
10y
We appreciate you taking the time to deliver candid feedback to us, and wish your experience working for Reputation.com had been more positive. As any start-up technology company, we do experience more organizational change than in other industries, but we try to make these changes thoughtfully and with care, especially when changes impact employees. Ultimately, a successful business plan translates to good things for the business and for our employees. With regards to customer care, rapid growth in the business sector over the past year has resulted in a less than ideal experience for some of our business customers. Solving this is one of our top priorities in 2015, and we have made key leadership hires and strides in process improvement over the past three months as a result. We are excited about the positive changes we've made, and hope you have found a role at a company who is equally as dedicated to their employee's and customer's success.
4.0
May 27, 2015
Recommend
CEO approval
Business Outlook

Pros

I've been working there for three years, and have gained instrumental experience in the process. It's a great way to get the experience you need to drive a value based, solution focused sales process. You'll never win an opportunity based on price. You must learn to sell based on value, and pursue sales in a consultative manner, otherwise you will struggle.

Cons

High turnover, and the company is transferring the majority of it's sales team to Tempe, Arizona.

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Reputation Response
10y
Thank you for taking the time to write a review! We're happy to see that you're learning valuable skills in your role at Reputation.com. We are aware that we experience turnover at a higher rate than we'd like, and are working to more closely align expectations between candidates and managers during the hiring process, which we think will help us reduce turnover over the long run. Keep up the great work!
Viewing 382 - 384 of 461 Reviews

Glassdoor has 489 Reputation reviews submitted anonymously by Reputation employees. Read employee reviews and ratings on Glassdoor to decide if Reputation is right for you.