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      Reputation

      Engaged Employer

      Reputation reviews

      3.4

      54% would recommend to a friend

      (461 total reviews)
      avatar

      Joe Burton

      58% approve of CEO

      35% positive business outlook

      Ratings by demographic groups

      Reputation has an employee rating of 3.4 out of 5 stars, based on 461 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reputation employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      461 reviews
      2.0
      May 21, 2015

      Lots of Sitting Around

      Reputation advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free snacks, drinks and lunch. Nice office with new equipment. Co-workers were friendly enough.

      Cons

      Wound up basically just sitting at my desk for 2 months while management never seemed to have time for me unless it was a role play or to go over product once a week or so, which is exactly what I was already doing at my desk. Management is neglectful and a bit abrasive. Will talk down to you for giving the wrong answer to a question, then a week later will change he answer and scold you for quoting the one given to you the week before. Structurally vague for new hires.

      avatar
      Reputation Response
      10y
      Thank you for taking the time to share your experience at Reputation.com. We have recently made some adjustments to the leadership on this team, and are seeing positive change as a result. We wish your experience had been more positive, and are also taking steps to improve new hire training and onboarding schedules to reduce downtime and to keep new hires feeling productive and engaged. We hope you landed at a new role that was a better fit for you!
      1.0
      Apr 2, 2015

      Don't believe the positive reviews. They are in the business of flooding the market with positive reviews.

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      A nice campus and free parking. You are only a couple of blocks from Downtown Redwood City.

      Cons

      Management hasn't a clue, poor leadership, and everything is reactionary. They do not care for the customer and constantly build things without a though as to how they will handle things. Customer service is completely overwhelmed and the vast majority cancel shortly after signing sue to the lack of results. Take a long hard look at yourself and ask yourself why you have let a plethora of talented individuals leave.

      avatar
      Reputation Response
      10y
      We appreciate you taking the time to deliver candid feedback to us about your experience. Every business can always improve both their employee and customer experience, and in fact we have dedicated a lot of time and energy into both. We've built an approachable and responsive HR team, and have hired more leadership to build the best customer service organization we envision - and we're showing great progress on both fronts. We hope you landed at a great position that makes you happy after leaving the team here at Reputation.com!
      5.0
      Mar 20, 2015

      Great Company and Interesting Data Set

      Data science/software engineering
      Recommend
      CEO approval
      Business Outlook

      Pros

      Reputation.com is a great place to work. The team in place is a joy to be with. The problems being solved are relevant and have a real world impact on the clients. They also have a large and growing data set with provides the opportunity to work on problems to extract interesting insights for the clients and across different industries.

      Cons

      The company has become fairly mature so if you you are more comfortable in a wild west type environment with little structure this may no longer be the place for you.

      avatar
      Reputation Response
      10y
      Thanks for the thoughtful review! While we know we have areas that could use improvement, it's always a pleasure to hear that we're delivering value and keeping our team happy and engaged.
      Viewing 385 - 387 of 461 Reviews
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      ReviewsReputation reviews

      Glassdoor has 489 Reputation reviews submitted anonymously by Reputation employees. Read employee reviews and ratings on Glassdoor to decide if Reputation is right for you.