Is Reputation a good company to work for?

Reputation has an overall rating of 3.4 out of 5, based on over 490 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 54% of employees would recommend working at Reputation to a friend and 35% have a positive outlook for the business. The best reviews about Reputation have been left by employees working as Account Executive , Sales Development Representative (SDR) and Sales .

Does Reputation pay their employees well?

According to anonymously submitted Glassdoor reviews, Reputation employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Reputation. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Reputation?

54% of Reputation employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Reputation 3.8 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Reputation?

Software Engineer (26) , Sales (17) , Sales Development Representative (SDR) (17) , Senior Software Engineer (16) , Account Executive (14) , Business Listings Coordinator (11) , Manager (10) , Customer Success Manager (8) , Managed Response Coordinator (8) , Anonymous (5) , Customer Success Manager (CSM) (5) , Director (5) , Marketing (5) , Coordinator (4) , Customer Success (4)

What are the pros of working at Reputation according to real employee reviews?

"Great culture and direction as a company." ((in 43 reviews)); "Great people that work there" ((in 38 reviews)); "work life balance is great" ((in 29 reviews)); "Great team and collaboration to help everyone succeed!" ((in 29 reviews)); "Benefits are great." ((in 22 reviews))

What are the cons of working at Reputation according to real employee reviews?

"Management was poor and ineffective" ((in 31 reviews)); "Lack of team cohesion and leadership" ((in 21 reviews)); "Constant executive turnover, mysterious layoffs with little or no communication about 'reorgs,' creating a culture of fear and uncertainty." ((in 9 reviews)); "The CEO always raves how this will be a US based company and you will never be dealing with someone outside of the US, but now they are outsourcing a lot of the work." ((in 4 reviews)); "Communication is inconsistent at best, and we're told of changes after they happen." ((in 4 reviews))

What are employees saying about Reputation layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Reputation layoffs and their outlook for job security at Reputation in 2026.

What are the top reviewed Reputation locations?

Redwood City , Scottsdale , Tempe , Chicago , Lehi , Phoenix , New York , San Ramon , Seattle , Purcellville , Mesa , Charlotte , Cleveland , Los Angeles , Dublin , Menlo Park , South San Francisco , Palo Alto , Rockville , Fort Lauderdale , Atlanta , Farmington Hills , Vernon , San Ramon Village

Reputation reviews

3.4

54% would recommend to a friend

(94 total reviews)

Joe Burton

58% approve of CEO

35% positive business outlook

Ratings by category

3.8

Work/Life balance

3.7

Diversity & inclusion

3.3

Culture & values

3.2

Senior management

3.1

Compensation and benefits

2.9

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

94 reviews

Reviews about "Career Development"

Return to all reviews

5.0

Jul 31, 2017

Fast moving company in a growing market

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

* This company is moving really fast! * Intense work environment, challenging, but rewarding! Not for everyone. * Very focused on key enterprise SaaS metrics, growth, and customers. * Lot’s of career opportunities. We have seen people become product managers, software engineers through internal moves. * Beautiful Bay Area campus with lot of amenities.

Cons

* Hard to do one simple thing. Need to juggle a lot of priorities.

5.0

Jun 30, 2017

Great small company to work for :)

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Reputation.com is an awesome small company that is the defacto leader in an attractive market segment. The company is smallish, so there is significant opportunity for new hires to come in and take ownership of meaty, challenging projects and accelerate their learning curve, something that wouldn't happen in a large tech company, for sure. In addition, the company is assembling a strong team across all functions / employee ranks, which clearly bodes well for the future. Great office space next to the bay, free food 3x per week, free shuttle to Caltrains, subsidized gym membership, regular social / fun activities and a very competitive benefits package are other good reasons to work here.

Cons

With HQ in Redwood City and no direct train connections or ferry connections (yet) from the East Bay, the commute is a bit long for these folks, so you may want to factor that in your decision. Also, if you are looking for a company that has a slower pace of work, you maybe better off choosing a larger technology company.

1.0

Oct 7, 2016

This is a real review.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free Caltrain pass. Free lunches and snacks. Unlimited PTO. Great location.

Cons

I find it very entertaining to read the fake positive reviews written on this site by HR. Anyone with common sense can easily distinguish the fake vs the real reviews. How can the reviews be so far apart on the spectrum? Reputation was one of the most unorganized companies I have worked for. After 10 years in business you would think they have their stuff together or at least an star stellar product. The products are barely taking off and I would not recommend it to people or businesses. Customers file complaints and demand refunds all the time. The sales department is definitely slacking because they hire anyone and throw them in the water to sell. This is the case in many departments. There is no proper training. I was fortunate to have a wonderful manager while I was there and we both agreed, along with our team, that this place was a mess. Luckily we all have moved on from Reputation. Michael Fertik may not be the CEO anymore but he is still around. I have witnessed him be-little employees and it was very appalling the way he treated people. If you are considering a job here, I would truly reconsider. Reputation's turnover rate is extremely high for the industry. People drop like flies whether is voluntary or involuntary.

Viewing 70 - 72 of 94 Reviews

Jobs at Reputation

Account Executive, Enterprise

United States

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Sr. Marketing Operations Manager

United States

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Senior Sales Operations Manager

United States

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Sales Development Representative

Arizona

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Director, Customer Success - Automotive

Remote

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Reviews about "Career Development"

Fast moving company in a growing market

Great small company to work for :)

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