Reputation reviews

3.4

54% would recommend to a friend

(94 total reviews)
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Joe Burton

58% approve of CEO

35% positive business outlook

Reviews by job title

94 reviews

Reviews about "Career Development"

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1.0
May 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Able to work remote and avoid the office drama.

Cons

Revolving door of employees from upper management to entry level sales. No training program. Authoritarian management style, constant program changes, constant department changes, constant layoffs and hirings. Their customer "care" can be best summed up by the phrase, "take the money and run".

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Reputation Response
10y
We appreciate you taking the time to deliver candid feedback to us, and wish your experience working for Reputation.com had been more positive. As any start-up technology company, we do experience more organizational change than in other industries, but we try to make these changes thoughtfully and with care, especially when changes impact employees. Ultimately, a successful business plan translates to good things for the business and for our employees. With regards to customer care, rapid growth in the business sector over the past year has resulted in a less than ideal experience for some of our business customers. Solving this is one of our top priorities in 2015, and we have made key leadership hires and strides in process improvement over the past three months as a result. We are excited about the positive changes we've made, and hope you have found a role at a company who is equally as dedicated to their employee's and customer's success.
5.0
Mar 20, 2015
Recommend
CEO approval
Business Outlook

Pros

Reputation.com is a great place to work. The team in place is a joy to be with. The problems being solved are relevant and have a real world impact on the clients. They also have a large and growing data set with provides the opportunity to work on problems to extract interesting insights for the clients and across different industries.

Cons

The company has become fairly mature so if you you are more comfortable in a wild west type environment with little structure this may no longer be the place for you.

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Reputation Response
10y
Thanks for the thoughtful review! While we know we have areas that could use improvement, it's always a pleasure to hear that we're delivering value and keeping our team happy and engaged.
4.0
Feb 23, 2015

Reputation.com is a great place to learn quickly

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've been working in the Consumer team at Reputation.com for almost a year, and I've learned more than I did in the last 3 years of my prior job. It's a startup environment where you're still encouraged to try new things, while also learning what has worked for many years already. I like the mission of the consumer and executive privacy products because people have limited options in this area, and I believe that they should have every right to see and manage their personal information online. Reputation.com has proven its market fit and knows how to acquire customers, and I have learned so much that I could apply to future products and markets. The pace is fast but not furious and the company generally respects the importance of your personal balance. Lunch is served most days of the week. Health benefits for 2015 are much improved from last year.

Cons

There's less structure than many companies. You are likely to be given plenty of autonomy, which can be difficult if you prefer structured training and assignments.

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