Is Reputation a good company to work for?

Reputation has an overall rating of 3.4 out of 5, based on over 489 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 54% of employees would recommend working at Reputation to a friend and 35% have a positive outlook for the business. The best reviews about Reputation have been left by employees working as Account Executive , Sales Development Representative (SDR) and Sales .

Does Reputation pay their employees well?

According to anonymously submitted Glassdoor reviews, Reputation employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Reputation. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Reputation?

54% of Reputation employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Reputation 3.8 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Reputation?

Software Engineer (26) , Sales (17) , Sales Development Representative (SDR) (17) , Senior Software Engineer (16) , Account Executive (14) , Business Listings Coordinator (11) , Manager (10) , Customer Success Manager (8) , Managed Response Coordinator (8) , Anonymous (5) , Customer Success Manager (CSM) (5) , Director (5) , Marketing (5) , Coordinator (4) , Customer Success (4)

What are the pros of working at Reputation according to real employee reviews?

"Great culture and direction as a company." ((in 43 reviews)); "Great people that work there" ((in 39 reviews)); "Great team and collaboration to help everyone succeed!" ((in 30 reviews)); "A Good work life balance" ((in 27 reviews)); "Benefits are great." ((in 18 reviews))

What are the cons of working at Reputation according to real employee reviews?

"Management was poor and ineffective" ((in 30 reviews)); "Lack of team cohesion and leadership" ((in 22 reviews)); "Constant layoffs." ((in 10 reviews)); "year change to a new health insurance carrier with downgraded coverage caused financial stress and gaps in care; no 401K matching." ((in 7 reviews))

What are employees saying about Reputation layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Reputation layoffs and their outlook for job security at Reputation in 2026.

What are the top reviewed Reputation locations?

Redwood City , Scottsdale , Tempe , Chicago , Lehi , Phoenix , New York , San Ramon , Seattle , Purcellville , Mesa , Charlotte , Cleveland , Los Angeles , Dublin , Menlo Park , South San Francisco , Palo Alto , Rockville , Fort Lauderdale , Atlanta , Farmington Hills , Vernon , San Ramon Village

Reputation reviews

3.4

54% would recommend to a friend

(461 total reviews)

Joe Burton

58% approve of CEO

35% positive business outlook

Ratings by category

3.8

Work/Life balance

3.7

Diversity & inclusion

3.3

Culture & values

3.2

Senior management

3.1

Compensation and benefits

2.9

Career opportunities

Reputation has an employee rating of 3.4 out of 5 stars, based on 461 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reputation employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

461 reviews

5.0

Sep 16, 2025

Big things coming up!

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

It's a great time to be with Reputation. There are a lot of exciting things happening with AI and we recently rebuilt our platform from the ground up. The hybrid work schedule is a great balance, and the account load is very manageable which allows me to be very strategic with customers and drive positive results with our platform which is very fulfilling. Management have a great vision and direction for the company.

Cons

You have either been at Reputation for a few months, or a few years. The more tenured team members seem a bit resistant to some of the changes that are ultimately going to take the company (and opportunities) to the next level, and navigating those waters can be a bit challenging as a new employee coming in. Another downside is the lack of 401(k) matching, but other than that the benefits are great.

Reputation Response

2w

Thank you for this wonderful review! We are thrilled to hear that the platform rebuild, AI innovations, and strategic direction are resonating with you. It is exactly the kind of momentum we have been working hard to build. Your observation about navigating change within a tenured team is a thoughtful one, and something we are mindful of as we continue to evolve. Change can be challenging, but we believe the direction ahead is one worth embracing together. We hear you on the 401(k) match, it is something we continue to evaluate as the company grows. Thanks for being a part of the journey. Reviews like this one remind us why we do what we do!

1.0

Aug 16, 2025

Poor management, poor product

Sales executive

Recommend

CEO approval

Business Outlook

Pros

The management represents well the management: Poor

Cons

This company sucks don't go there unless you like toxic companies

Reputation Response

2w

We are sorry to hear your experience has been this challenging. We take concerns about poor management and toxic culture very seriously. We ask that you please reach out to your HR Business Partner as soon as possible to get a better understanding of and work through these challenges. We genuinely want to make this a place where everyone can do their best work.

5.0

Aug 10, 2025

A Place That Believes in You and Helps You Grow

Team lead

Recommend

CEO approval

Business Outlook

Pros

Supportive leadership that believes in internal talent Provides growth opportunities and supports new ideas Collaborative and encouraging team environment

Cons

Nothing significant during my time here

Reputation Response

2w

Thanks for leaving us a review! We truly believe in investing in our people and creating an environment where new ideas are welcomed and growth is encouraged. It is great to hear that came through during your time with us. We wish you well!

Viewing 19 - 21 of 461 Reviews

Jobs at Reputation

Sales Development Representative

Arizona

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Senior Sales Operations Manager

Remote

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Sr. Marketing Operations Manager

Remote

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Account Executive, Enterprise Automotive

Remote

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Field Marketing & ABM Manager

Remote

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Reputation

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Big things coming up!

Poor management, poor product

A Place That Believes in You and Helps You Grow

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