Reputation reviews about "benefit"

35% positive business outlook

Reviews by job title

64 reviews
2.0
Jun 20, 2022
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits are good, but...

Cons

Reputation apparently thinks that no matter how much experience, training, and education you have, or what skills and abilities you've accumulated, and that they could actually desperately use, they don't want you if you can't meet their unfocused and arbitrary metrics, that in actuality in no way measures your true value, or potential benefit to the company. If you can't meet metrics that you have no direct control of, and that management can easily manipulate, then they don't want you here. No need bother to apply. Companies used to be smart enough to acknowledge and recognize an employees skills, and put them to use to benefit the company. They would delegate duties efficiently and effectively for the better of the organization. They didn't throw away year of skill and experience because of some comparatively irrelevant number that the entire rest of the industry doesn't even consider. There is a significant disconnect between executive level management, and operations. It isn't all about the numbers. A smart company, like a sports team, puts people where they're strong. Where their skills will be of the most benefit and value to the team. Reputation has everyone doing everything. Not everyone is a good trainer, or a good document writer, and not everyone should be doing those things, so consistency is virtually nonexistent. There's no structure to their training, or their resources, which I could have offered, with my verifiable, successful and diverse background. They promote people who have no experience in management, let alone organizing complex operations, and have no idea how to do it. They don't know how to train, or how to get their resources current, and in order. Getting assistance with even the simplest of issues can typically take days. It doesn't take a genius to see that if they had better help available, as well as better training and resources, there would be more cases closed much more quickly. I've worked in smooth operations that were very well structured, and organized. I tried to objectively impress on them how efficiently operations can operate, but they had no interest. By comparison to many, this operation is not only disorganized, but quite chaotic. Reputation would rather pay you thousands of dollars for months and months of effort, then discard you for some arbitrary number that you have no significant control of, even if you have skills that the company sorely needs. Skills that were on your resume the day you were hired, but go ignored. They also promise you Vacation pay to get you to accept the offer of employment, but then once you're hired they inform you that you don't get your accrued vacation pay at separation. This is indicative of their overall mentality.

4.0
Feb 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Gives Health benefits Average Compensation WFH

Cons

Limited scope for growth Less hike

avatar
Reputation Response
3y
Thank you for leaving us a review! We encourage you to reach out to your direct manager and HR Business partner to discuss your growth opportunities with Reputation.
5.0
Jan 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Listens to the employee's needs, provides great benefits, and encourages upskilling.

Cons

No cons as of now.

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Reputation Response
3y
Thank you for leaving us a review! It is important for us to listen to our employees' needs and respond - we are happy to hear you feel heard!
3.0
Apr 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Extremely friendly atmosphere. Great benefits. Free lunch provided multiple times a week. Free Snacks everyday. Amazing HR and Admins. Beautiful office with top of the line amenities. Flexible schedules and great PTO/Sick time. On-boarding is great and seamless for the most part.

Cons

Company has a history of out-sourcing via temp agencies off-shores and domestically (hard to become a full-fledged employee at the entry level). Terrible off-boarding process. Unprofessional executives, management, and leadership. Growth is difficult without maintaining a friendship with the shot-callers. Very likely to conduct layoffs even though they have stated numerous times to be against it.

avatar
Reputation Response
3y
Thank you for taking the time to review Reputation! We are thrilled that you have so many pros working at Reputation. We appreciate your feedback, but would love to learn more. We encourage you to set up some time to speak with your HR Business Partner to go into more detail on the offboarding process, management, and growth concerns. Thank you for your continued contributions towards the success of our business!
5.0
Jun 13, 2022

Best Company Ever

Recommend
CEO approval
Business Outlook

Pros

Flexible Schedules. Work-Life Balance. Groundbreaking Work Opportunities. Positive Impact On Community. Fun & Cool Jobs. Great Company Culture. Mind Blowing Perks & Benefits. Abundant Training & Professional Development. Outstanding Reputation Solid Paychecks & Compensation Packages Passionate Team Impressive Leaders & Role Models

Cons

No Downsides for Reputation, everything is perfect

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Reputation Response
4y
Hello! Thank you so much for your five star rating! We have been working hard to ensure all employees receive the training, resources and opportunities as you had mentioned above. We’re very glad to hear you have found our recent efforts successful. We’re so glad you are a part of the team.
2.0
Jun 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Option to work from home. Great group of front line service team members. Recharge days - at least 1 extra day a month off in addition to vacation time and holidays. Diverse work force.

Cons

Still trying to dig out from mass employee exodus from end of 2021. A lot of pressure to learn everything quickly and with accuracy which is a challenge since the platform is highly technical and has a lot of moving parts to it. Some Management appears to me stressed out and assumes the worst of team members which is unfortunate. Challenges with work life balance.

5.0
Apr 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Joined Reputation recently , The HR , TA and hiring manager were very accommodating. They were transparent throughout and shared every little detail i needed. This company has some of the best employee benefits : WFH - mostly Good pay Good health Coverage Good Insurance coverage Free Lunch , Snacks and drinks at office Good no. of leaves Most importantly Professional and Helpful team mates.

Cons

Nothing i can think of right now.

avatar
Reputation Response
3y
We appreciate your review and are delighted that you have had such a good experience so far. We are happy to have you with us! Keep that feedback coming!
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