Reputation reviews about "benefit"

All of upper management left in 2012/2013. False promises: convincing people to stay under false pretenses, offer salary increases and then redacting, hiring people into certain positions and then removing them. Unrealistic expectations: not providing the resources that employees need to do their jobs. Account managers managing 4-500 accounts with tons of manual work - nothing is automated. Understaffed writing/editing team as well as fulfillment teams >> very poor product offering. Most things are outsourced to people in the cloud for the lowest price possible instead of building technology from the ground up to make things work.....lots of duck tape everywhere you look. Continuous Pivoting: new products all the time with no roadmap for actual implementation or scalability or training to sell/use the products. Overpromising to desperate clients who have no where else to turn, charging them tons, and then not delivering on engagements with no remorse. I'd very confidently say there is a 30% efficacy rate. No communication: literally 0. No one knows the direction of the company, who is working on what, what is most important, when there are new product releases, when there are management changes. There is no communication for individual teams, no training, no continued educations, no sales meetings, no notification of commission plan changes. I literally had money retroactively taken out of my paycheck, a month AFTER they notified us of a change in the commission plan. No work culture: Just go to work, work as best you can with what you have, go home. Terrible politics: When an organization is fundamentally failing the claws come out. Everyone is out for themselves with little regard for others or their careers. This is Reputation.com 100%. Be really good at navigating the right people or flying under the radar of mid-management. They are looking for an exit: Upper management is working very hard to make the financials look as good as possible so someone (I'm not sure who!) will buy them/ they can IPO....whatever. It's abundantly clear everywhere you turn that they just don't care about renewal rates, quality products, efficacy, or employees. Let's not forget the lawsuits: they have had a class action lawsuit brought against them. I promise without a doubt that the glowing reviews are faked......let's not forget what Reputation.com does to make money. Overall: Work here if you really need a job, you'll make it out just fine and this is a brand name firm almost so it can help you to move up in Silicon Valley when you do leave. Don't work here if you have options and are looking for a long term career / career growth.

Benefits have been okay or even below market for a while. The company is apparently changing that, but it's not yet clear how "competitive" their benefits are going to be after the change. The business is very focused nowadays on the enterprise business; it is not as exciting as it used to be to be on the consumer team. Also, a lot of things around the company feel continually and always under-resourced, also: marketing, fulfillment, etc.. Sometimes projects are so lean that it can feel like things are too close to the bone. The company is in transition to an increasing focus on enterprise, and while the team has been clear about that, that transition has some ramifications that can be painful.

Not every company is perfect. Here are some ways Reputation.com falls short, or could be improved: -Regular reviews are not common; it's a self-starting atmosphere. If you want a promotion, a raise, or have an idea: approach your management. Don't sit around waiting to be approached; it won't happen -The company is in Redwood City, whereas most employees seem to live in San Francisco -Product and staff organization can be a little haphazard at times - if you see a better way, speak up! -Ideas aren't always thought through from every angle. Again, speak up! -Sales jobs are competitive. Do your job or go home. -Processes aren't always set in stone. This is a headache for the rigid, but a great opportunity for more creative people

Mediocre benefits, mediocre salary, a pervasive atmosphere of workplace "frugality" that was downright embarrassing in some cases, and a lapse of 3 short months between a hiring boom and a hiring freeze. Worst of all, the CEO was away for a prolonged period over the summer; when he returned, he made abrupt and major changes in direction, which indicated to me that he didn't really trust the decisions of the management team he left in place while he was out.

No review process, no matter how long you have worked there and how many sacrifices you have made for the company, they will use you til they feel they no longer need you, than you get "laid off". The CEO always raves how this will be a US based company and you will never be dealing with someone outside of the US, but now they are outsourcing a lot of the work. You have to tell the customers so many lies that you start believing your lies so much you don't even know what is the truth and what is not anymore when it comes to the products and what they can and can't do.

Can end up taking work related thoughts home often as the job continually faces new hurdles

No cons as of yet and have been here for several years now, the company has seen a big transformation over the years continuing to improve

- Their is incredibly high churn at the company at all levels. Effectively the entire management team has quit in the last 18 months, including the most people-focused leaders - The leadership is more focused on appearing in the media with grand claims than they are on building solid product that actually helps their customers