Rosetta Stone reviews

3.5

55% would recommend to a friend

(496 total reviews)

John Hass

66% approve of CEO

45% positive business outlook

Rosetta Stone has an employee rating of 3.5 out of 5 stars, based on 496 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rosetta Stone employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

496 reviews
1.0
Aug 30, 2009
Recommend
CEO approval
Business Outlook

Pros

Opportunity to learn new languages. Opportunity to purchase software at discount after 6 months of employment. If you are a writer, you can get good ideas from the interesting stories you hear from customers.

Cons

Management treats sales associates like misbehaving children. Management insists that we stand for 5-6 hours. Even though laws mandate a break, we could be fired if caught away from the kiosk for more than 5 minutes.

1.0
Aug 6, 2009

Poorly managed, don't "walk the talk"

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get to learn a new language--if you have time.

Cons

Inexperienced managers, mediocre benefits, a minefield of office politics. The company has a culture of sucking up to senior management. If you are good at that, you will be promoted regardless of whether or not you do your job well. Those who excel in their jobs but who aren't good at playing politics often get left behind and mistreated.

3.0
May 13, 2009
Recommend
CEO approval
Business Outlook

Pros

Knowing another language is important especially with today's economy. Many employers are looking for people who are bilingual or are at least conversational in another language that is not English. At FLT, learning a new language for enriching one's life and career is encouraged. If you know about the product, you can sell it more efficiently. The pay rate is also a benefit of working at Rosetta Stone. Connecting with customers is an important part of this job puts you in contact with people from all walks of life. At Rosetta Stone, they are helping people to connect with the world around them.

Cons

Commission is directly dependent on how much of the product that is sold. The economy currently if affecting the rate at which commission is received. Basically, if you don't sell, you don't get the larger paychecks. Another downside is that leaving the kiosk for a break like the other stores in the mall, is not an option. You can leave for a few minutes to go to the bathroom or get a quick bite to bring back but other than that you are not allowed to be away for a while. The demonstration video is repetitive and one can only hear it so many times without wanting to turn down the volume. Management below the regional level is in need of a shake up. It is very obvious that there is a disconnect between the store managers and the area manager. Getting recognized for one's hard work is difficult especially when some of the managers act as if the idea was theirs in the first place. The shift is for six hours long and at times the people at the other stores can get on your nerves whether it is their constant complaining about how slow business is moving or how great their business is doing. Sometimes people walk by you just to insult the company. Many people think that you as a sales associate control the price of the product and people will get angry with you for that.

Viewing 493 - 495 of 496 Reviews

Glassdoor has 545 Rosetta Stone reviews submitted anonymously by Rosetta Stone employees. Read employee reviews and ratings on Glassdoor to decide if Rosetta Stone is right for you.