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      Service Express

      Engaged Employer

      Service Express reviews

      3.4

      57% would recommend to a friend

      (435 total reviews)
      avatar

      Ron Alvesteffer

      67% approve of CEO

      26% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.4

      Culture & values

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Diversity & inclusion

      3.0

      Senior management

      Service Express has an employee rating of 3.4 out of 5 stars, based on 435 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Express employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      435 reviews
      5.0
      Nov 2, 2021

      Too Good to be True? Nope

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Incredible culture - kind and friendly people at every employee level, high level of focus on employees and helping them achieve their personal, professional and financial goals. Training is comprehensive, relevant and practical. Hiring process was quick and efficient. No wasted time and arbitrary hoops to jump through.

      Cons

      I work outside of the Grand Rapids area, so I don't get to go into the company HQ, which is a bummer since it looks like a fun, inclusive and high energy environment.

      2.0
      Nov 1, 2021

      Run for your life!

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Entry level sales, no sales experience required. Very fast promotion from SDR to SAE. If you inherit established territory and accounts you are off to a great start.

      Cons

      The culture in sales is very poor and the leaders are amateurs. The #1 sales strategy is making 500-1,000 dials a week. Salesforce is being used as a micromanagement tool. Lots of politics for a company this size, watch your back! No employee retention strategy, barely any recognition, poor engagement and no career roadmaps. Attrition rate is very high and top talent is walking out the door.

      5.0
      Oct 27, 2021

      Top Notch company

      Sales executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing company to work- been here for just over 2 years. Unlike any sales organization I have been apart of. The support that we get from our leaders is nothing I can compare to. The industry (TPM) we are in- great place to be- training is phenomenal and gets you up and running quickly. Service side of the house does an incredible job.

      Cons

      Very fast paced selling environment- hard work pays off. Bit of a month to month grind- tough to compete with OEM during COVID times.

      Viewing 313 - 315 of 435 Reviews
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      ReviewsService Express reviews

      Glassdoor has 449 Service Express reviews submitted anonymously by Service Express employees. Read employee reviews and ratings on Glassdoor to decide if Service Express is right for you.