Service Express reviews

3.4

57% would recommend to a friend

(435 total reviews)
avatar

Ron Alvesteffer

67% approve of CEO

26% positive business outlook

Service Express has an employee rating of 3.4 out of 5 stars, based on 435 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Express employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

435 reviews
5.0
Sep 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent pay, middle of the road bennies, opportunity if you stick around for a while. If you're an adult who can manage your time you'll do well - don't expect to really start making money for at least a year in seat

Cons

Benefits could be better. I wish there was more stability and continuity

5.0
Sep 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Culture, pay, training, fun environment. I think this is a great company to start a sales career in. There is pressure to succeed, but not a cut throat environment if you’re struggling. Put in the effort to grow and learn, management cares a lot about their employees and wants to help as much as possible. Occasional team and department outings which keeps things fun. The current training process is amazing and I haven’t seen any new hires struggle out of the gate with the trainings they provide. 10/10 from my perspective on that front. Making commission is why I say the pay is a pro. Your effort and input will directly impact how much money you can make. If you work hard, you can make an honest pay. If you have a bad month, your salary will keep you afloat. You don’t fully depend on commission for this job to support you financially like other commission based positions.

Cons

Industry, sales in general, amount of growth opportunities. IT industry is oversaturated which makes conducting sales a bit difficult. Sales is also not an “easy” job. If you’re able to overcome the mental stress of hitting quota and growing pipeline, this is not a con. Growth opportunities is something the company talks about a lot in recruiting and onboarding. There used to be a lot of growth opportunities, but that has slimmed down in light of recent changes. This is a “con” that the company is working on correcting, but has not gone live or presented solutions on as of me writing this. I would not let this discourage anyone interested in looking at this company or department as it’s only a current issue. I wholeheartedly believe this is something they have plans to improve.

4.0
Sep 3, 2025
Recommend
CEO approval
Business Outlook

Pros

I’ve worked at a few places that say they care about growth—Service Express genuinely puts development front and center of the culture, and that’s what sets it apart for me. They give genuine investment in L&D, supportive leadership, clear growth paths, coaching culture, lots of opportunities to stretch and move internally and a real interest in helping people achieve their personal, professional and financial goals.

Cons

As a rapidly growing company, the pace can be fast and people can feel stretched, a great place for self-starters that push to achieve but can be daunting for some.

Viewing 61 - 63 of 435 Reviews

Glassdoor has 449 Service Express reviews submitted anonymously by Service Express employees. Read employee reviews and ratings on Glassdoor to decide if Service Express is right for you.