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      Service Express

      Engaged Employer

      Service Express reviews

      3.4

      57% would recommend to a friend

      (435 total reviews)
      avatar

      Ron Alvesteffer

      67% approve of CEO

      26% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.4

      Culture & values

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Diversity & inclusion

      3.0

      Senior management

      Service Express has an employee rating of 3.4 out of 5 stars, based on 435 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Express employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      435 reviews
      5.0
      Jun 24, 2024

      Great Place To Grow & Develop

      Sales development manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -The people. You won't work with better people. -The team: The team I get to lead challenges me to be better daily. They are some of the hardest working individuals I know. -PTO: up to 5 weeks (starts with 3 and after 1 year moves to 4) -Paid Holidays: Several extra paid holidays along with often half days before holidays. -16 hours of volunteer PTO: you get to use this for things you are passionate about volunteering for -CMO: I believe we have the BEST executive who communicates changes to us when they are happening and keeps us informed. Desires to help us grow as individuals as well and pours into our development through coaching sessions. -Flexible: Family is first and I have seen that first hand if I need to work a day from home I am able to do that. If I need to pick up my kids I can leave a few early. They trust you! -vision talks 2 times a year

      Cons

      -not many but at times with the sale of the company growth paths are not always easy to see. This can be a frustration to employees. -insurance isn't great -not a con for me but some people would rather WFH. In Denver 3 days a week in office is required.

      avatar
      Service Express Response
      1y
      We appreciate you sharing your genuine feedback about your experience. The people you work with make a huge difference, and thankfully, we have some of the best people at Service Express. We're glad to hear the benefits we offer, and commitments we share with our employees are serving their purpose. We acknowledge there are several areas for improvement (career pathing, insurance, etc.) and we're continuing to focus on those areas. Thanks again for taking the time to share your perspective with us!
      5.0
      Jun 14, 2024

      Great Place to Start Your Sales Journey

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Professional development is baked into the company's values. SDR's are encouraged to think about and document their short/long term personal, professional, and financial goals. Coaching from my manager Joel was top notch and took me from zero direct sales experience to gunning for top performer in 3 months. SDR leadership is realistic about goals and have done the job before. Frequent thoughtful incentives to keep the team motivated and engaged. Many opportunities to grow within the company. If you put in the effort you can crush it here.

      Cons

      None that come to mind

      avatar
      Service Express Response
      2y
      Thank you for taking the time to leave us a review! We're glad you had a great experience with your leader, Joel and Service Express. Best of luck with your new role!
      5.0
      May 24, 2024

      Jumpstart your sales career in tech

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      1 - They hire the best people, sometimes work is tough but the people I'm surrounded by give me energy. 2 - They take feedback seriously and implement changes to reflect surveys. 3 - The management here genuinely cares about your personal and professional development and actively work with you to hit goals in and outside of work.

      Cons

      This role is mostyl in-office with some options for a hybrid work schedule, they are clear about that from the start but it's not for everyone. They do a good job of providing us with tools but sometimes it can feel like they want us to use them since they invested in it but doesn't always feel like it adds much value to our day-to-day.

      avatar
      Service Express Response
      2y
      Thank you for your review and valuable feedback! We're glad to hear about your positive experiences with colleagues and leaders. The people are what set Service Express apart from the rest. We acknowledge that work can be challenging at times and present roadblocks, but having genuine people you can lean on during those times makes a world of difference. Thank you for your feedback regarding role progression. Since the Sr. SDR role is relatively new to the department, we're continuing to refine the career pathing and steps to earn this title. Thank you again for sharing your feedback and being a valued team member!
      Viewing 130 - 132 of 435 Reviews
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      ReviewsService Express reviews

      Glassdoor has 449 Service Express reviews submitted anonymously by Service Express employees. Read employee reviews and ratings on Glassdoor to decide if Service Express is right for you.