Is Superior HealthPlan a good company to work for?

Superior HealthPlan has an overall rating of 3.8 out of 5, based on over 325 reviews left anonymously by employees. This rating has been stable over the past 12 months. 78% of employees would recommend working at Superior HealthPlan to a friend and 60% have a positive outlook for the business. The best reviews about Superior HealthPlan have been left by employees working as Manager , RN Case Manager and Program Coordinator .

Does Superior HealthPlan pay their employees well?

According to anonymously submitted Glassdoor reviews, Superior HealthPlan employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Superior HealthPlan. This rating has been stable over the past 12 months.

How satisfied are employees working at Superior HealthPlan?

78% of Superior HealthPlan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Superior HealthPlan 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Superior HealthPlan?

Service Coordinator (23) , Program Coordinator (15) , RN Case Manager (11) , Manager (10) , Care Manager (9) , Referral Specialist (6) , Customer Service Representative (5) , Account Manager (4) , Behavioral Health Service Coordinator (4) , Credentialing Specialist (4) , Pharmacy Coordinator (4) , Project Manager (4) , RN Care Manager (4) , RN Care Manager II (4) , Behavioral Health Case Manager (3)

What are the pros of working at Superior HealthPlan according to real employee reviews?

"Great benefits and working from home is great!" ((in 43 reviews)); "Pay was good" ((in 29 reviews)); "Pay was decent, work from home." ((in 22 reviews)); "Great people and atmosphere." ((in 10 reviews)); "Annual bonuses" ((in 9 reviews))

What are the cons of working at Superior HealthPlan according to real employee reviews?

"Poor training, lack of organization" ((in 14 reviews)); "Manager was extremely passive" ((in 6 reviews)); "Little communication" ((in 4 reviews)); "The insurance deductible is really high." ((in 3 reviews)); "Lines of communication between upper management and lower level management not great" ((in 3 reviews))

What are employees saying about Superior HealthPlan layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Superior HealthPlan layoffs and their outlook for job security at Superior HealthPlan in 2026.

What are the top reviewed Superior HealthPlan locations?

Austin , San Antonio , Dallas , Houston , Corpus Christi , El Paso , Lubbock , McAllen , Saint Louis , Tampa , Illinois City , Buffalo , Fairport , Tempe , Tucson , Detroit , McKinney , Texas City , West , Saint Paul , Nashville , Columbus , Riverside , Manchester , Auburndale , Atlanta , Florida City , Austonio , Texas , Texas

Superior HealthPlan reviews

3.8

78% would recommend to a friend

(303 total reviews)

Mitch Wasden

Not enough data to show CEO approval

60% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (303 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Superior HealthPlan has an employee rating of 3.8 out of 5 stars, based on 303 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Superior HealthPlan employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

303 reviews

2.0

Oct 10, 2019

Poor Management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The benefits were the best aspect of the job. The co-workers (non managerial) were helpful and wonderful to work with.

Cons

My immediate Manager was a bully and would never acknowledge my greetings, and was hostile towards me. My direct supervisor was fired on the spot as she told the wrong person she was interviewing for another job who reported her. Another co-worker was let go after complaining about unpaid overtime. The job I was hired for was not really what they wanted me to do. They really wanted people to be signed up into case management which many health plan members did not want to participate in or members would not return calls or letters. This is an unethical company to work for. Go somewhere where your skills will be valued and respected.

Superior HealthPlan Response

6y

Thank you for taking the time to share your feedback with us. We are sorry to read about your experience and would like to learn more about your concerns for us to get to the bottom of this. If you would be interested in providing us with more information, please email HR at SHP-HUMANRESOURCES@superiorhealthplan.com.

1.0

Jun 13, 2018

Dismal

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Their stock performs well and the company as a whole is financially stable.

Cons

Horrible middle management. Many managers are protected because they have tenure and are cozy with executive leadership. I got the feeling that my manager wished nothing on me except failure. Manager was extremely passive-aggressive and conniving. As a Superior employee, you need to be aware of the relationships between middle managers who have been there a long time - there is an incestuous, conspiratorial feeling that is pernicious among them. In my life, Superior Health was the only company I have ever worked for that made me feel like a pariah & worthless. I urge anyone who is considering working for them -- DON'T. Life is too short.

1.0

Jun 26, 2017

Director

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Salaries are competitive in local area. Training is still poor that the trainers do not have real field experience to assist staff with what really happened once training is completed. Benefits are good.

Cons

Higher level leadership has no real idea as to what it takes to work the field based positions. It is all about the numbers and the money to be made. Employees are considered disposable entities which can be readily replaced. They don't follow their own HR policies.

Viewing 7 - 9 of 303 Reviews

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Jobs at Superior HealthPlan

Plan Chief Financial Officer

Plan Chief Financial Officer

Behavioral Health Medical Director