TaskUs reviews

When i first got hired on, there was no communication for weeks. I had my interview but lack of communication between the time a recruiter said i was hired to the time they actually called me about a job position. I got hired on as a Work From Home. The set up was easy, but the technical issues that came after were horrible on the companies side. When i was told about this position, she let me know i was going to be doing just chat and email, never was told i was going to be taking inbound calls, she did not let me know that the campaign was only lasting about a month and a half, i was blind sided by that. The training was supposed to be for a week that was cut down by 2 days, did not get anything done due to so many technical errors on the companys computers that were given. We were expected to be on live calls immediatly with no proper training. There is no structure, not even the Team Lead was helpful, she also had no idea what to do. I am used to working for a company with set trainings and ability to learn everything comfortably before starting on the floor. This is the worst headache, i would save yourself time and get a job with better pay and better organization and structure. they sell you at the beginning of this company being the best and different. i beg to differ from what me and other people that started with me, we all quit. Its no wonder they hire quickly. Bad turnaround time. Was told i was going to get paid a certain amount and it wasn't the case when i was hired on.

If I could turn back time, I would have never accepted a position at TaskUs. I resigned in the end of 2019 and I can without a doubt say that I am now stress-free. This workplace environment is toxic and filled with people who are willing to say/ do anything just not to get fired. As a "Marketing Expert," your day is filled with back-to-back sales calls. If you enjoy being a robot and getting critiqued for not sounding "excited enough" on a call, this is the job for you! During my time at TaskUs, my position as a Marketing Expert changed multiple times and I also worked underneath three different managers. For NDA reasons, I am not able to disclose the name of the client we worked for, but let me tell you... TaskUs is willing to do whatever it takes to keep this contract alive. Lies, fake metrics, firing people... ANYTHING. At the end of the day, this is your typical call center environment. Managers will micromanage and dissect every part of your call. The only thing I enjoyed about this position was the people we would talk to on the phone (the nice ones, at least). The pay was decent, but in the grand scheme of things, not worth it since this place sucks your soul. Actually, while we are discussing pay, during the last few weeks of my employment here... the entire sales floor got told that we should be grateful for the pay that we are receiving and that no other company would ever pay us this much for the work we do. What a lovely thing to say to an already-upset group of sales people! Oh, also -- when it comes to the mythological creature known as "bonuses," good luck with ever getting one! I only got paid out a full bonus ONCE. Other than that, I received pathetic little bonuses which boiled down to nothing once taxes were applied. Last but not least... their "be ridiculous" motto is so overused and untrue. The only thing "ridiculous" about TaskUs is the way they treat their employees.