TaskUs reviews

4.0

80% would recommend to a friend

(18,084 total reviews)
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Bryce Maddock

89% approve of CEO

74% positive business outlook

TaskUs has an employee rating of 4.0 out of 5 stars, based on 18,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TaskUs employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

18K reviews
5.0
Oct 9, 2019
Recommend
CEO approval
Business Outlook

Pros

I have been blown away by the level of empowerment that the leaders at TaskUs demonstrate. They aren't afraid of letting employees take ownership. If you make a mistake, own up to it, and learn from it. It's a beautiful thing to truly be part of the company and helping make a difference.

Cons

We have grown organically so quickly and processes are slowly catching up.

1.0
Jan 18, 2019

I would never refer anyone to this company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Gaming systems, pool tables free parking, gym on property but probably infested with bugs.

Cons

Where oh where do I begin, the training is a complete waste of time all the notes you write is only good for testing, once on the floors all the PowerPoint slides that you reviewed in training is completely a lost, you will not have a complete understanding of what you are there to do, because all I formation provided is not understandable, because your not explained on how the material applies to your job. An outbreak of fleas and bed bugs how is that possible you asked not sure I guess from all the carpeting that is never cleaned, be an bags that everyone lay on, sleep on, and blankets...half of the employees so come to work in what could be considered pajamas, the rules changes look like every day, you can't have paper, pens, books to read, box of tissue if you are sick, oh and the germs that spread around is absolutely ridiculous. I understand this is suppose to be rated the best job ever, I guess to those who live to never achieve any goals, love making standard money, to have limitations on how they can advance and is plain lazy.

2.0
Dec 14, 2018

Operations team

Recommend
CEO approval
Business Outlook

Pros

Perks for employees, solid sense of caring for employee well being from many executives (not all), pay is competitive.

Cons

Way too much blatant favoritism, very reactive environment, too much "looking the other way" with key employees which creates morale issues, heavy focus on "Have fun" without the right business focus on working hard, driving accountability to achieve what clients are paying for! All the talk about work/life balance is just talk, unfortunately.

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TaskUs Response
7y
Thanks for taking the time to leave feedback. Being a best place to work where we put our employees first is key to how we operate, but at the end of the day, you're right, we are also here to service our customers. Work Hard, Have Fun, is one of our core values, but just focusing on one part and not the other is not sticking true to those values. If you have any additional feedback you'd like to provide, please feel free to reach out to me at bryce@taskus.com
Viewing 13 - 15 of 18,084 Reviews

Glassdoor has 19,386 TaskUs reviews submitted anonymously by TaskUs employees. Read employee reviews and ratings on Glassdoor to decide if TaskUs is right for you.