Tend reviews

3.5

66% would recommend to a friend

(214 total reviews)
avatar

Brian Bouma

67% approve of CEO

60% positive business outlook

Tend has an employee rating of 3.5 out of 5 stars, based on 214 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tend employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

214 reviews
1.0
May 3, 2024

Ridiculous Attitude of Some Patients

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They were committed to taking care of the patients, which I think was the only good thing about this place.

Cons

Some of the patients were awful. They had a poor attitude and were rude and disrespectful towards the staff for no reason. I felt terrible due to their bad behavior and the fact that the management never stood up for the employees. I had to quit to avoid the insults.

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Tend Response
1y
Thank you for sharing your feedback and experience at Tend. We are committed to delivering high quality clinical care and a memorable and happy service experience. We make sure to seek feedback form our clinical and non-clinical team members to ensure the workflows and processes work best for our team members and members. We create a safe and positive working environment through good decision making with our mission, vision, and values, hiring the right team members and leaders with a service driven mindset, and empowering our team members to provide feedback. Our teams make continuous process improvements with that feedback in order to improve our team members’ working environment. Thank you for your feedback and please let us know if you would like to continue this discussion, email us at people@hellotend.com.
1.0
Mar 18, 2020

Elitist & Fake

Recommend
CEO approval
Business Outlook

Pros

Good Pay & Benefits

Cons

Poor management, too many expectations for new employees, condescending management, no learning curve

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Tend Response
5y
We appreciate your feedback. Our goal is to be as transparent as we can during the interview process to ensure each candidate fully understands the responsibilities of the position and the work schedule. We appreciate the time you spent with us and your input. We will continue to modify our training and orientation to help all new hires adapt to their roles.
1.0
Mar 22, 2024

Stay away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everyone who works there is nice

Cons

They micromanage like crazy, give false promises and lie, have unrealistic goals. I wasted my time there and advise you don’t do the same

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Tend Response
2y
Thank you for sharing your feedback and experience at Tend. We appreciate your time and hard work with us for over a year. We have wonderful team members, who are very encouraging, helpful, smart, and a joy to work with. On our engagement surveys, the top strength is always that we love the people we work with. We set very high goals for our organization and all of our team member roles to ensure you receive the growth and development you are looking for in your career and that we consistently provide top-notch care to our members. We have a robust onboarding process and continuous learning and development strategy throughout your years at Tend. Thank you for your feedback and please let us know if you would like to continue this discussion, email us at people@hellotend.com.
Viewing 19 - 21 of 214 Reviews

Glassdoor has 231 Tend reviews submitted anonymously by Tend employees. Read employee reviews and ratings on Glassdoor to decide if Tend is right for you.