VSP Vision Customer Service (CSR) reviews

3.1

76% would recommend to a friend

(25 total reviews)

Mike Guyette

78% approve of CEO

58% positive business outlook

Customer Service (CSR) employees have rated VSP Vision with 3.1 out of 5 stars, based on 25 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. VSP Vision is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Healthcare industry (3.4 stars).

Reviews by job title

25 reviews
1.0
Apr 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Once you learn the information it can be simple.

Cons

Everything else. Management is non existent and you can never reach them. I ask my supervisor a question don’t get an answer but responds in the group chat. And management will switch up to you quicker than a potatoe getting hot in the oven. Makes you wonder what’s being said behind closed doors… it’s extremely shady! This company also is never on the same accord … one person will say something completely different than the other then people got the nerve to have a attitude. It’s unorganized ! I’m also not understanding if it’s about getting world class survey why won’t you let us do our due diligence to get there ? They don’t care about surveys for real or these people that call in… it’s all about money.

Viewing 13 - 15 of 25 Reviews

Glassdoor has 290 VSP Vision reviews submitted anonymously by VSP Vision employees. Read employee reviews and ratings on Glassdoor to decide if VSP Vision is right for you.