VSP Vision Customer Service (CSR) reviews

3.1

76% would recommend to a friend

(25 total reviews)

Mike Guyette

78% approve of CEO

58% positive business outlook

Customer Service (CSR) employees have rated VSP Vision with 3.1 out of 5 stars, based on 25 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. VSP Vision is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Healthcare industry (3.4 stars).

Reviews by job title

25 reviews
2.0
Jan 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits were great, they provided all equipment for working from home.

Cons

I worked there for 2 years and my initial training that was supposed to be completed in the first 90 days had not been completed and no one could give an answer as to when it would be completed. If you aren't fully trained, you can't apply for any other positions within the company. Time off due to health/ medical issues is handled by an outside company and it's a nightmare. Your medical provider better be ready to constantly fill out documentation and submit or you will find yourself without a job.

Viewing 1 - 3 of 25 Reviews

Glassdoor has 290 VSP Vision reviews submitted anonymously by VSP Vision employees. Read employee reviews and ratings on Glassdoor to decide if VSP Vision is right for you.