Whatfix Associate Director, Customer Success reviews

3.0

53% would recommend to a friend

(35 total reviews)
avatar

Khadim Batti

66% approve of CEO

34% positive business outlook

Associate Director, Customer Success employees have rated Whatfix with 3.0 out of 5 stars, based on 35 company reviews on Glassdoor. This indicates that most Associate Director, Customer Success professionals have an average working experience there. Whatfix is rated 22% below average by Associate Director, Customer Success professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

35 reviews
5.0
May 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Work environment, work culture, fast paced learning, job enrichment, salary, snacks, refreshments and meals

Cons

Yet to find one here

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Whatfix Response
4y
We hope that you continue to have an enriching experience at Whatfix :)
4.0
Nov 30, 2021
Recommend
CEO approval
Business Outlook

Pros

A great thing I have seen is the importance the management provides to maintaining and developing work and team culture at Whatfix, and it definitely shows in the success. You will need to hustle but will learn a lot. As Whatfixers always say HustleModeOn.

Cons

Not many to be fair.

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Whatfix Response
4y
We hope that you continue to have a positive experience with us. Thanks for taking out the time to pen down your review.
5.0
Jul 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Fast growth in SaaS lot of learning outcomes

Cons

Too many redundant processes which can be automated

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Whatfix Response
5y
Thank you so much for a positive feedback about your experience at Whatfix. About the redundant processes, we are constantly evolving and looking to get better, while we continue to streamline the processes, it would be great if you could share your ideas too, so we can look at implementing them. Please drop a note to hrbp@whatfix.com.
Viewing 28 - 30 of 35 Reviews

Glassdoor has 764 Whatfix reviews submitted anonymously by Whatfix employees. Read employee reviews and ratings on Glassdoor to decide if Whatfix is right for you.