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accesso

Engaged Employer

accesso reviews

3.8

65% would recommend to a friend

(204 total reviews)
avatar

Lee Cowie

Not enough data to show CEO approval

60% positive business outlook

Ratings by category

4.3

Work/Life balance

4.2

Diversity & inclusion

4.0

Culture & values

3.6

Senior management

3.4

Compensation and benefits

3.3

Career opportunities

accesso has an employee rating of 3.8 out of 5 stars, based on 204 company reviews on Glassdoor which indicates that most employees have a good working experience there. The accesso employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

204 reviews
1.0
Aug 16, 2016

Slavery at Accesso

Java developer
Recommend
CEO approval
Business Outlook

Pros

Nice neighborhood. It is right on I-4. Great location.

Cons

I work long hours. Almost all 7 days. I am scared I get fired if I complain, Manager yelled at me several times for leaving at 5 PM. Attach was very personal.

avatar
accesso Response
9y
We take work-life balance very seriously and are concerned that any of our employees would feel this way. We have an open door policy and ongoing one-on-one feedback sessions; any leader here would welcome the opportunity to discuss this.
2.0
Aug 28, 2015

Not a technology focused company

Senior linux administrator
Recommend
CEO approval
Business Outlook

Pros

The company is making money for now. It's a decent place for tech people with entry-level experience. The pay is decent and borderline competitive. The healthcare is good.

Cons

Decisions on the technology side are made by people who have no idea what they are doing. All the technology managers are still at their first tech job and have no real industry experience. Most developers with any sort of talent leave within a year. Experienced developers would regularly hit brick walls with management on using newer technologies and eventually leave. System architecture decisions only came from the executive level, so my job mainly consisted of babysitting a system designed 10 years ago. Right before I left I was told that one of the execs didn't understand why one of the IT guys didn't fix printers or windows desktops so they were getting rid of my position and making me a generalized IT guy. I jumped ship less than a week later. This is a perfect example of their complete technological incompetence from a managerial perspective.

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accesso Response
10y
Thank you for your review! Over the last year, we have restructured our teams, including at the executive level, to not only better support our clients and employees, but also our various technical platforms. We have invested in new tools and resources that have started to streamline and improve both our business processes as well as our technical roadmaps. Additionally, our systems are under continual development and we are significantly rewriting parts of it to enhance it with these new technologies. Luckily for us, attrition has been minimal which has helped with knowledge retention (and allows for upward mobility within our teams) as we continue to build more robust platforms across our various product lines.
1.0
May 4, 2015

Better than nothing for a Junior, but Senior engineers should steer clear.

Senior software engineer
Recommend
CEO approval
Business Outlook

Pros

Decent pay for the area, very nice office/kitchen. Many nice recreational perks during the summer.

Cons

Management experienced in Tomcat/Flash but no experience with modern technologies or interest in industry standards. Anything that does not make money in the short term is rejected and thus the company is highly resistant to change. No work life balance, with a frequent expectation of working 70+ hr/week and 6-8am shifts. A fear of automation of any kind (app updates must be zipped, emailed, and manually deployed). Extreme micromanagement (Asked to document any task that takes longer than 10 minutes). Desks expected to be pristine at all times. Potentially criminally poor security practices with many sales/ops and most developers have root/admin access to production databases/servers. The only thing stopping a serious breach is they have not yet been targeted. Lack of respect with developers often being referred to with comments such as the "robots that generate code". The environment was so toxic my entire team and a number of other talented people around the company (8+ people) quit within the a few months surrounding my departure. Any lunch outings without managers present were spent discussing outside interviews and how soon we can find a way out.

avatar
accesso Response
10y
We appreciate your feedback! Over the last year, our company has more than doubled in size through the addition of new teams, new roles as well as promotions for well-deserved employees. We created a DevOps group who have recommended specific technology changes including increased automation, which we have begun implementing. We've also made adjustments to our technical and business processes to support this growth and established more formal policies that have helped in ensuring team members are completing priorities in a timely manner and not having to work overtime as much. Naturally, we take security very seriously and are continuously improving in this regard, though we do feel comfortable with our data handling practices, which are secured and successfully audited every year.
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Glassdoor has 210 accesso reviews submitted anonymously by accesso employees. Read employee reviews and ratings on Glassdoor to decide if accesso is right for you.