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dotloop

Part of Zillow

Engaged Employer

dotloop reviews

4.1

81% would recommend to a friend

(19 total reviews)
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Rich Barton

59% approve of CEO

75% positive business outlook

Ratings by category

4.4

Culture & values

4.1

Diversity & inclusion

4.1

Work/Life balance

4.0

Senior management

4.0

Compensation and benefits

3.7

Career opportunities

Ratings by demographic groups

Reviews by job title

19 reviews

Reviews about "Compensation"

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5.0
Nov 2, 2016

Riding the rocket ship.

Customer service representative
Recommend
CEO approval
Business Outlook

Pros

Culture; the mentality in the office is still very "startup" there is a passion for what we do and where we are going. I became part of the office after the Zillow Group acquisition and I think it is a great partnership, the core values of each company melded and now both companies are benefiting from the partnership. People; Great culture attracts amazing people. dotloop employees are some of the most passionate and forward thinking individuals I've come across. Leadership is very empowering and provide great feedback and welcome suggestions even from day one. When there is still that startup mindset everyone wants to see how big the company can grow. There is every opportunity to grow within the company and you are acknowledged for a job well down. It is hard to have a bad day at dotloop as everyone is very supportive and encouraging. Benefits; I personally took a large pay cut coming to dotloop but my work life balance and happiness in this working environment are worth more than any monetary value my previous employer could offer. The office provides snacks, coffee, and catered lunches (at least once a week). Free healthcare, retirement, stock options, and group activities make it clear that Zillow Group is heavily invested in maintaining and attracting the best talent. Environment; The office is a great space, and only getting better, even after Zillow Group purchased dotloop Austin Allison decided to more than double the office space in Cincinnati. We love this city and I love that dotloop decided to stay and reinvest, the offices are downtown without the hassle of finding parking or dealing with the majority of traffic.

Cons

Cons; Entitlement; this isn't a problem just at dotloop or Zillow Group but more with the workforce in general, at dotloop some of the more senior employees can seem jaded or disgruntled about decisions that leadership/management has made and it can cause a decline in moral. Parking; this is really a problem with Longworth Hall in which dotloop has its offices, Longworth is the "official tailgating" for the Bengal's and on home games, the parking lot is rented out. If you have to work on Sunday it is nearly impossible to find parking, often times getting harassed by the parking attendants, and then the drunk fans tailgating at 8am. (This isn't truly dotloop/Zillow's problem but Longworth Hall should show more accommodations to its long-term tenets who have to work on the weekends.)

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dotloop Response
9y
Thank you for sharing this feedback. It's great to hear about your experiences with our people, culture and work environment. Ironically, I recently finished reviewing our employee survey results which also reinforced that people and culture are a strength for dotloop! Your constructive feedback is also appreciated. We are already in the process of increasing investments in leadership training for all managers through the introduction of our Leadership Playbook, which aligns with your advice (recognize and reward top performers and hold low performers accountable). In fact, I just had a session today where we spent time on this very topic. I'll look into the parking issue right away. Thanks again. Austin, Founder & GM.
5.0
Dec 7, 2015

Work for a fun-loving tech company that is changing an industry.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Dotloop has all of the perks of a large tech company (free snacks, pool and ping pong tables, gym memberships, etc.), but it maintains the work-ethic of a small start-up. The company was recently bought by Zillow Group, so it has the backing to do big things. Transaction Management is a hot button issue in Real Estate right now and I truly feel like I'm on the right side of the fight. Its so exciting to watch an entire industry change its way of business and finally embrace technology.

Cons

There's so much going on in the office that it can often be distracting. You have to be skilled at zoning into the work that needs to get done. You can see people easily get lost in the mix and become unmotivated. Also, the benefits are amazing, but the salaries leave much to be desired.

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dotloop Response
10y
Thank you for this review. Your point about focusing on the right things internally is a good one. It's also great to hear that you are enjoying our new Zillow Group benefits! As for compensation, we will continue to evaluate all employees against market to stay competitive. More information on this topic is forthcoming during annual reviews in Q1. Lastly, we appreciate hearing your management advice. We will work this into our bi-weekly FYI Meetings and future quarterly Rallies. Austin, Founder/GM of dotloop.
4.0
Mar 30, 2015

Fast-paced forward facing development experience.

Software engineer
Recommend
CEO approval
Business Outlook

Pros

Being a developer, I would like to provide a few of my personal insights to a depth that most people might consider tl;dr. Dev: The dotloop-development group in Cincinnati is excellent in my opinion. The SF development team shows a lot of potential and I have seen progression in the short time I have been here. Here is my quick-list: - The best word I have seen to describe this group of individuals is "Hobbyists". Software is much more than a job but a fascination. They read/learn/practice outside of work for nothing more than the shear love to coding and problem solving. - Dotloopers are getting older and many have families now. The work/life balance is pretty good from what I have seen. - A very good balance of startup-vs-longevity mindset and skills to go along with them (both are needed and both are required). - Very open environment with lots of support from your fellow developers. - Flexibility is the name of the game; it is not about punching in-and-out. Ops: Excellent. Trying to automating themselves out of a job. QA: Good. Actual QA, not button-pushers. Product: There is a heavy focus on innovation and self-improvement to the product and to their customer experience; it is definitely a technology-company. For me the big differentiator between a technology-company and a company that uses technology is vision within product direction. A technology-company focuses on how they are different (usually better) from their competition and focuses on building that aspect into their brand (and the companies future). While a company that uses technology focuses on more "me-too" features instead of being pioneers in the industry (un-admittingly because they are scared of being left behind or making a mistake). General-Leadership: I am content with the leadership and I believe it is mainly due to the attempt at transparency. Not everything is shared as effectively as it could be but the desire to share knowledge exists on all levels (it is all available for the asking). I also like how culture is not an after-thought, it is at the forefront of peoples minds; and in turn drives a lot within the company.

Cons

Put simply enough, most problems stem from growing-pains. Dev: One example would be the agile process that is currently in place. It works and fulfills our current needs but will not scale out as the team grows and that will need to be addressed. I do think the dev leadership has a good understanding of these problems and will be working through them as time progresses. - Compensation could be better but it is by no means bad. - It is a bit high-pressure so it is hard ramp-up for more junior talent. - We get very feature focused and let a lot of technical-debt pile up. There have been major re-writes in the past to address this but going forward I think we are going to try and deliver re-writes without going dark. Product: There is a bit of a trust problem between product and other it-departments. It is improving but trust is a hard thing to gain overnight, so it is a longer-term goal. I personally believe this will improve as the product vision is solidified and product, as a team, grows. - This leads to a feeling of micro-management from product on each feature. - There is too much focus on the technical solution instead of the actual problem. Product should not care which 3rd-party JS or Java library we use nor should they buy mediocre database then try and force them on development.

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dotloop Response
11y
Thank you for the thorough and thoughtful review. Starting with management/culture - transparency is definitely our goal. So I appreciate that this is being felt throughout the org. As you see opportunities for us to improve here, please share your ideas. Moving onto the improvement areas - I have been made aware of the friction between Product and Engineering. The appropriate leaders have been notified of this and we will make improvements in this area. If you don't see improvements over the next couple of quarters in this area, please hold myself and your supervisor accountable. Lastly, your comment about emphasizing teamwork in our organizational structure is timely and I think it goes hand-in-hand with the product/engineering friction you mention. Within the next 60 days, you can expect an update at one of our FYI meetings as to how we plan on cultivating more teamwork across various initiatives. Thanks again for the feedback. Austin
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