Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 635 reviews left anonymously by employees. This rating has been stable over the past 12 months. 88% of employees would recommend working at First Command Financial Services to a friend and 89% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at First Command Financial Services?

88% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 43 reviews)); "Great people and you are appreciated" ((in 40 reviews)); "great training and place to start" ((in 24 reviews)); "Benefits are good" ((in 24 reviews)); "Great leadership and mentors to guide you" ((in 18 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Pay is low compared to industry averages" ((in 19 reviews)); "It was clear from day one that the only thing they want you to sell is whole life insurance." ((in 15 reviews)); "Poor Management & lack of employee motivation" ((in 14 reviews)); "Low salary provided by organisation" ((in 10 reviews)); "Long hours while building your business" ((in 7 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

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First Command Financial Services

First Command Financial Services reviews

Great place to work! - Director, Real Estate and Facilities First Command Financial Services Employee Review

5.0

Oct 13, 2025

Director, real estate and facilities

Recommend

CEO approval

Business Outlook

Pros

The First Command culture surpasses that of any other workplace I've experienced. The home office campus is beautiful, making it an inviting place to work. Senior leadership takes the time to ensure that you have the resources needed to do your job, and they encourage you to reach out if you need their help. Pay and benefits are excellent.

Cons

Insurance is not active until after the first 90 days of employment.

First Command Financial Services Response

9mo

Thank you for sharing your positive experience and for the role you play in helping make our home office an inviting and inspiring place to work. We’re glad to hear our culture and leadership support have made a meaningful difference in your time at First Command. We’d also like to clarify your feedback around benefits. First Command is pleased to offer a comprehensive benefits package designed to support the health and well-being of employees and their families. This includes medical, dental, vision, life and disability coverage, as well as wellness programs, long-term care, legal assistance, identity theft protection, an employee assistance program, and pet insurance. Coverage for you and your eligible dependents becomes effective on the first day of the calendar month coincident with or after 60 days of employment, following classification as a Regular Full-Time or eligible Part-Time employee. We appreciate your feedback and are grateful to have you on the team.

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5.0

Jul 6, 2026

Product manager

Recommend

CEO approval

Business Outlook

Pros

* Having a mission-driven company with a meaningful customer group gives a sense of purpose. * The Employee Stock Option Program (ESOP) gives a common goal throughout the company, which cuts back on the corporate politics I've encountered at other companies. * Leadership is investing in modernization, so being able to help update mature processes leaves an opportunity to make an impact. * Company culture generally values personal improvement, offering investments in personal training and goals that feel supportive of one's career.

Cons

* Decision-making can be slower than in less regulated industries. Although necessary, the combination of compliance, legal review, governance, etc. can make things feel like the move slow for someone accustomed to nimble decision making. * Modernization requires patience and employees have to manage expectations of timeline on some of the corporate improvements.

First Command Financial Services Response

Thank you for taking the time to share your experience at First Command. We appreciate your thoughtful feedback and are glad to hear that our mission, employee ownership culture, and focus on professional development have contributed positively to your experience. It's also encouraging to know that you've found opportunities to make an impact through modernization efforts and process improvements. We also appreciate your perspective on decision-making timelines and the pace of organizational change. As a highly regulated industry, balancing innovation with compliance and governance is an important responsibility, and we understand that can sometimes require additional patience. Feedback like yours helps us continue evaluating how we can improve while maintaining the standards our clients and employees expect. We’ll be sure to share your comments with our leadership team.

4.0

Jul 13, 2026

Information security engineer

Recommend

CEO approval

Business Outlook

Pros

Smaller company which gives you agency over your own projects

Cons

Tech is always a year behind

First Command Financial Services Response

Thank you for taking the time to share your experience. We're glad to hear you've enjoyed the opportunity to take ownership of projects and make an impact in a smaller-company environment. We also appreciate your feedback regarding our technology. Input like yours helps us identify areas for improvement, and we'll be sure to share your comments with our leadership team. Thank you for your contributions and for being part of the First Command team.

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First Command Financial Services reviews First Command Financial Services Director, Real Estate and Facilities reviews First Command Financial Services review

First Command Financial Services

Great place to work! - Director, Real Estate and Facilities First Command Financial Services Employee Review

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