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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

Be careful - Anonymous employee First Command Financial Services Employee Review

3.0
Dec 2, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people to work with when they are below management level.

Cons

Be careful, just a couple of small mistakes and you are done, they say they want to work with you but once you have that red mark, best to get resume updated. The amount of time you have been there and what you have to offer doesn’t matter at that point.

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First Command Financial Services Response
7mo
Thank you for sharing your perspective with us. I'm sorry to hear about your negative experience. As an employee-owned company, First Command is committed to creating and sustaining a culture that inspires and rewards our employees and makes them feel appreciated. Encouraging feedback and constructive criticism from our employee owners is part of that commitment. We will be sure to make our leadership aware of your concerns so we can continue to improve. Again, thank you for taking the time to share your experience.

Explore other reviews about First Command Financial Services

5.0
Jul 6, 2026
Product manager
Recommend
CEO approval
Business Outlook

Pros

* Having a mission-driven company with a meaningful customer group gives a sense of purpose. * The Employee Stock Option Program (ESOP) gives a common goal throughout the company, which cuts back on the corporate politics I've encountered at other companies. * Leadership is investing in modernization, so being able to help update mature processes leaves an opportunity to make an impact. * Company culture generally values personal improvement, offering investments in personal training and goals that feel supportive of one's career.

Cons

* Decision-making can be slower than in less regulated industries. Although necessary, the combination of compliance, legal review, governance, etc. can make things feel like the move slow for someone accustomed to nimble decision making. * Modernization requires patience and employees have to manage expectations of timeline on some of the corporate improvements.

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First Command Financial Services Response
1w
Thank you for taking the time to share your experience at First Command. We appreciate your thoughtful feedback and are glad to hear that our mission, employee ownership culture, and focus on professional development have contributed positively to your experience. It's also encouraging to know that you've found opportunities to make an impact through modernization efforts and process improvements. We also appreciate your perspective on decision-making timelines and the pace of organizational change. As a highly regulated industry, balancing innovation with compliance and governance is an important responsibility, and we understand that can sometimes require additional patience. Feedback like yours helps us continue evaluating how we can improve while maintaining the standards our clients and employees expect. We’ll be sure to share your comments with our leadership team.
4.0
Jul 13, 2026
Information security engineer
Recommend
CEO approval
Business Outlook

Pros

Smaller company which gives you agency over your own projects

Cons

Tech is always a year behind

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First Command Financial Services Response
1w
Thank you for taking the time to share your experience. We're glad to hear you've enjoyed the opportunity to take ownership of projects and make an impact in a smaller-company environment. We also appreciate your feedback regarding our technology. Input like yours helps us identify areas for improvement, and we'll be sure to share your comments with our leadership team. Thank you for your contributions and for being part of the First Command team.
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