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First Command Financial Services

Engaged Employer

Good, not great - Anonymous employee First Command Financial Services Employee Review

3.0
Sep 7, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, good supporting cast

Cons

Not great pay for the work done

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First Command Financial Services Response
10mo
Thank you for taking the time to share your experience. We're glad to hear that you've found value in the flexibility and team support. We also appreciate your feedback regarding compensation as we are constantly evaluating how to best support and recognize all members of our workforce. Your perspective is valued, and we’re grateful for your contributions in helping us serve our mission.

Explore other reviews about First Command Financial Services

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

* Having a mission-driven company with a meaningful customer group gives a sense of purpose. * The Employee Stock Option Program (ESOP) gives a common goal throughout the company, which cuts back on the corporate politics I've encountered at other companies. * Leadership is investing in modernization, so being able to help update mature processes leaves an opportunity to make an impact. * Company culture generally values personal improvement, offering investments in personal training and goals that feel supportive of one's career.

Cons

* Decision-making can be slower than in less regulated industries. Although necessary, the combination of compliance, legal review, governance, etc. can make things feel like the move slow for someone accustomed to nimble decision making. * Modernization requires patience and employees have to manage expectations of timeline on some of the corporate improvements.

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First Command Financial Services Response
1w
Thank you for taking the time to share your experience at First Command. We appreciate your thoughtful feedback and are glad to hear that our mission, employee ownership culture, and focus on professional development have contributed positively to your experience. It's also encouraging to know that you've found opportunities to make an impact through modernization efforts and process improvements. We also appreciate your perspective on decision-making timelines and the pace of organizational change. As a highly regulated industry, balancing innovation with compliance and governance is an important responsibility, and we understand that can sometimes require additional patience. Feedback like yours helps us continue evaluating how we can improve while maintaining the standards our clients and employees expect. We’ll be sure to share your comments with our leadership team.
4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Smaller company which gives you agency over your own projects

Cons

Tech is always a year behind

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First Command Financial Services Response
1w
Thank you for taking the time to share your experience. We're glad to hear you've enjoyed the opportunity to take ownership of projects and make an impact in a smaller-company environment. We also appreciate your feedback regarding our technology. Input like yours helps us identify areas for improvement, and we'll be sure to share your comments with our leadership team. Thank you for your contributions and for being part of the First Command team.
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