InComm has it's pros and cons - National Account Manager InComm Employee Review

3.0
Mar 2, 2017
Recommend
CEO approval
Business Outlook

Pros

-Health benefits are competitive -Fitness center available for InComm employees in office building -Office is centrally located in downtown Atlanta, across from Centennial Olympic Park -Depending the department, you have flexible schedules where you can work from home once or twice a week. -Paid parking across the street or paid public transit passes available -If you get to know the right people and build a good reputation, you can find movement and growth within the company. -The work culture is pretty casual, jeans are acceptable attire M-F. -Depending on what team you work for, management is great at listening, being supportive and providing autonomy.

Cons

-HR and upper management could do a better job of compensating employees who have worked their way through the ranks. HR has a rule that you cannot make more than a 15% increase within a year, regardless of what the budget is for a role. Some managers can get them to go a bit higher, but this puts internal candidates at a major disadvantage when moving up the ranks. -Most of the time business as usual is organized chaos. This makes things especially difficult for customer facing roles when you also have little information to share with customers to reassure them. -Internal teams who are not customer facing have little sense of urgency. SLAs are often not met. -The Channel Solutions team is very difficult to work with. -Resources are very misaligned. There are people who barely have enough work to fill a 20 hour work week, while you have others working 60-70 hours. -On your last day, HR will literally confiscate your laptop bag and give you a trash bag to take your stuff home. So be sure to bring a backup on your last day.

Explore other reviews about InComm

5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, remote work, great coworkers

Cons

Maybe more room for growth

1.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

You get to do multiple peoples jobs.

Cons

Little vacation time, bad 401k matching, 1-ish% raises yearly, everything is a rush. I’d invent a new phrase for this company: “macro-micro management.” Leadership constantly pushes arbitrary KPIs, and even when you meet or exceed them, performance is still judged subjectively based on management’s feelings rather than actual analytics or results. There’s a persistent culture of surveillance and criticism with very little constructive feedback or direction. It often feels like, “I don’t know what I want, but it’s not this.” Sales lacks clear strategy, marketing feels disconnected and uninspired, and morale across teams is extremely low due to turnover and frequent firings. Overall, the company environment feels unstable, poorly managed from the top down, and difficult to trust as an employee. I would not recommend working here. Full of “yes” people with no strategy.

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