Not for the motivated... - Manager InComm Employee Review

3.0
Jun 7, 2023
Recommend
CEO approval
Business Outlook

Pros

The payments space is really interesting, and many of the people are very nice. Despite being a 25+ year old company, there is still great opportunity to influence processes, as there are very few that are working.

Cons

It's very much a top-down organization, with the CEO making most of the commercial decisions, despite not being involved on a daily basis. In many functions, people don't get visibility to leadership, so unless you're one of the chosen few, you'll likely fly well below the radar. Also, despite claiming it's a FinTech type of company, systems and reporting are very antiquated and manual, so what should be easy tasks take an inordinate amount of time.

Explore other reviews about InComm

5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, remote work, great coworkers

Cons

Maybe more room for growth

1.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

You get to do multiple peoples jobs.

Cons

Little vacation time, bad 401k matching, 1-ish% raises yearly, everything is a rush. I’d invent a new phrase for this company: “macro-micro management.” Leadership constantly pushes arbitrary KPIs, and even when you meet or exceed them, performance is still judged subjectively based on management’s feelings rather than actual analytics or results. There’s a persistent culture of surveillance and criticism with very little constructive feedback or direction. It often feels like, “I don’t know what I want, but it’s not this.” Sales lacks clear strategy, marketing feels disconnected and uninspired, and morale across teams is extremely low due to turnover and frequent firings. Overall, the company environment feels unstable, poorly managed from the top down, and difficult to trust as an employee. I would not recommend working here. Full of “yes” people with no strategy.

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