Express Scripts Patient/Client Advocate reviews

Everyone makes $10 per hour and they will find anyway to not have to pay a decent raise. Their employment practices are deplorable and reprehensible. There is no respect for the workforce and therefore, they feel no loyalty and receive none from their employees. Turnover is at an 85% rate and most barely make it out of the 4 weeks of training to work but one week on the floor and then leave; after discovering the working environment.

The company has begun to focus on statistics alone rather than 1 call resolution. This seems to be causing disgruntled members and thus increasing call time which is the standard upon which you will be rated. Work at home positions have been virtually eliminated.