Express Scripts reviews about "supervise"

All supervisor to PCA communication needed to improve, attendance policy needed to change the 12 point system for all employees and lastly their are not enough employee resources on and off the worksite.

Micro management, favoritism, little opportunity for growth, supervisors rarely listen.......etc etc

When started 3 years decent company. They treat like robot do not want use bathroom. And. There calls overlape you on a call member. And member hangsvupvnew calls cones in behind say we got video you hung so your fault stem error other no video blank screen call drops your mouse there call drops your fault make honest mistake your fired. Three years never written up workedvovertime .flex schedule cause needed helpedcworjed holiday work three different .ask for help never got it was not shown calls till in room fire me. And brought up my fmla. Which has has made me have panic attacks . they skandervyou. I Also gavevupv12 Saturday works anythingvtgey need I did all supervisor talkvyour personal information to there friends.. Never pay you right tax you like commission 33 1-3 percent. Always system problem never get write amount promise all stuff never follow thru. Ask for help lookbinvcomputer call tel and this for Department of defense customer and want u off 6 min and 90 year old man medicine never comes get off 6 min. 85 percent calls people old customer service here help not push you off phone. Mangemebt worst company ever worked for they all walk around mean nasty except man Peter Olsen best they have. I never say good morning if you say first and 90 percent you don't see there outside smoking. Long run system problems get you fired . supervisor us less. Mangent team no nothing depart of defense new ports st Lucie and not one supvisor on phone for evenbhour hour stock always going down ivgive that company Oct will close there bringing to fire so door closes don't have pay unemployment. Fmla is Phipps and supvisor was holdingvtht against me. There not humans there they want agent to be robots. I gave my all and showed me at the exit door calls there system problem. If you get a job bring your leash cause you there dog.

Micro managed, communications between employees and management is non-existent. Supervisors have too much on their plate to adequately perform as real supervisors. Much discrimination, very high call volume, system not updated correctly to be proficient at helping the clients especially the Medicare patients who do not even understand what the coverage gap is and/or how their plan works. Having to lie was the worst part, pharmacist were very rude to deal with.

Random/mandatory OT Negative environment Constant harassment Slander Supervisors turn blind eye to wrong doings I could go on all day about this place . They have a VERY high turnover rate they are literally higher if ppl every 2weeks because of how they treat us there. If you're okay with being walked over and followed everywhere then you will be a great fit . If not this is not the place for you . I repeat , THIS IS NOT the place for you

One of the most stressful jobs I have ever had. Management lies about promotion opportunities and turnaround time is very high. Was told by multiple supervisors that asking for a raise is not allowed (you only get one of your supervisor likes you). Impossible to provide actual customer service because company is obsessed with call time and expects you to sacrifice service to patients. No incentive to improve skills and stats

Micromanagement, don't care about employees, don't listen to employees, got rid of the hard working people, supervisors did any and everything to fire people, didn't not communicate important things to employees, no work-life balance, no consistency (shift bids), no advancement, work at home only offered to certain people instead of everyone.

Different departments, working toward same goal, have no idea what the others are doing. No cohesion between LOBs.

It's like high school, a lot of clique networks, trash talking and gossip. It's not unusual for supervisors and leads to have relationships with lower level techs. Express scripts' internal culture is typical office politics, it's about who you know and not your skills - you will not advance if someone on the 'inside' network doesn't want you to have that position. There are people in upper management who got their jobs the same way, which creates a lot of messes throughout every level of the company. CEO George Paz was too cheap and destroyed the company's reputation, which is why so many client contracts are not being renewed. Current CEO Tim Wentworth is a Theater graduate and running a pharmaceutical company, that should tell you enough. ESI is under several legal messes and layoffs, while many employees go into work everyday with barely enough work because ESI is 'overstuffed' = more layoffs on the way. Instability is ESI's moto. They're quick to hire, quick to fire, quick to ruin something good (it's cyclic at ESI for things to be good, upper management wants to make 'changes', changes make everything a disasterous mess, they boot the bulk of the 'change' and things get good again, repeat). Jump ship before it's too late, I don't see DOD renewing their contract with ESI because they've dropped the ball too many times. Through all the messes and treating employees like garbage, CEOs and executives still get paid their base salary of millions on top of their 7 figure bonuses.